Published by EGYM Inc

Report an issue with Axiom Fitness.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Axiom Fitness?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EGYM Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Axiom Fitness image 1 contact Axiom Fitness image 2

About Axiom Fitness

1. Group Fitness classes throughout the day at no additional charge utilizing the nationally recognized Les Mills format, along with specialty classes, such as Yoga, Cycling, Mat Pilates, Aqua Aerobics, Zumba and much much more.

2. Wide selection of selectorized weight equipment and free weights.

3. Wide selection of cardio equipment with cardio Theater.

4. Axiom is Truth in Fitness...

5. Indoor heated lap pools, whirlpool spa and saunas.

6. Welcome to the Axiom Mobile App!

7. All membership options are month to month with no long term contracts.

Axiom Fitness Customer Insights

1. I've tried reinstalling the app and it still glitches.Signing up for classes is easy using the app and quick!Works great, quick & easy!Much worse than the website for finding classesVery easy to use app.Easy to use.

2. Lots of options in this app.lost over a thousand rewards points since they changed their stuff again and now telling me I can't join the rewards program since I don't even have a valid membership even though it's paid for 3 years.the app is not user friendly and I have to re enter my username and password every time I try to go into the perks.

3. I've uninstalled and re-installed multiple times, and re-started my phone but it didn't help.Works great and does everything I need it too, plus.

4. Could be great, but the account access has a glitch and I can't sign up for classes.

5. none of my account info will load upThe account section glitches and won't open.

6. Like that I can use it for workouts outside of the gym.

7. Helpful.

Steps to Troubleshoot & Fix Axiom Fitness Issues

1. Fix Axiom Fitness Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Axiom Fitness: Restarting the app will resolve most errors.
  2. Update the Axiom Fitness App. Here is how:
    1. On Android goto PlayStore » Search for "Axiom Fitness" » Open Axiom Fitness » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Axiom Fitness » click "UPDATE".
  3. Clear Axiom Fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from Axiom Fitness servers.
    1. On Android, goto Settings » Apps » Select "Axiom Fitness" » click Storage » click "Clear Cache".
  4. Check Axiom Fitness app permissions. If any of these permissions required to use your device's features are disenabled, Axiom Fitness might not work.
  5. Uninstall and reinstall Axiom Fitness. If nothing else has worked, completely uninstall Axiom Fitness then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Axiom Fitness not working


2. Fix Axiom Fitness Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Axiom Fitness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Axiom Fitness not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Axiom Fitness may not be able to connect to the Internet when running in the background.

Reported Issues