Published by Health Club Systems on Sep 14, 2023

Report an issue with Club Systems My Member.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Club Systems My Member Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Health Club Systems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Club Systems My Member Mobile

1. all that your club has to offer you! personal trainer or enroll in a fitness class. services.

2. Club Systems member management software.

3. Update billing information.

Club Systems My Member Customer Insights

1. UGGGGGGGG!After entering all my information, the idiot New Member page to create an account insists that I cannot create an account until I enter a valid "account number", which I have, but for which there is NO PLACE TO ENTER IT!!!!! 😡😡😡Great way to sign up for classes, and keep track of payments.

2. The classes page, the one member will want to use most, is tucked away in a menu, takes forever to load, and is a massively long page with a ton of stuff in separate sections that aren't divided very clearly.

3. Not getting my associate menu to sign in.Menu links ceased to work.

4. It's just named Member Portal for some reason, and the menu is weird and tiny and also scrunched up into a tiny box.

5. After numerous times, entering my information correctly, I've lost my patience and ended up cancelling my gym membership.If I could give this app a minus 10 I would.

6. However, I wish there was a way to take yourself out of a class after you've signed up.I need to sign up members & check their status.

7. It is difficult to sign in and I keep getting error messages.

8. This app has been unable to process my information for my new membership.

9. I signed up for membership at a local gym which requires the use of this app.

10. The app is now effectively useless to be.signed up online and was not permitted entry.

11. Try to call their number for assistance? Error message.

Steps to Troubleshoot & Fix Club Systems My Member Issues

1. Fix Club Systems My Member Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Club Systems My Member: Restarting the app will resolve most errors.
  2. Update the Club Systems My Member App. Here is how:
    1. On Android goto PlayStore » Search for "Club Systems My Member" » Open Club Systems My Member Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Club Systems My Member » click "UPDATE".
  3. Clear Club Systems My Member Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Club Systems My Member servers.
    1. On Android, goto Settings » Apps » Select "Club Systems My Member Mobile" » click Storage » click "Clear Cache".
  4. Check Club Systems My Member app permissions. If any of these permissions required to use your device's features are disenabled, Club Systems My Member might not work.
  5. Uninstall and reinstall Club Systems My Member. If nothing else has worked, completely uninstall Club Systems My Member then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Club Systems My Member not working


2. Fix Club Systems My Member Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Club Systems My Member be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Club Systems My Member not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Club Systems My Member may not be able to connect to the Internet when running in the background.

Reported Issues