Published by Fossil Group, Inc.

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Why should I report an Issue with kate spade new york connected?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

kate spade new york connected Customer Insights

1. btw I had noticed it before reading some of the reviews but especially noticed after... but the app does have a few cool features like the find my fone ring option ...I got the hybrid watch as a gift and the over all look of the watch is beautiful but it doesnt stay connected to the app for more than a day at a time.

2. Watch itself is pretty and ice but those funky options (aside from the goal and step tracking) so far seem useless upon first week of use.Marginal at best...the watch tracks most steps, but not consistently, and sleep tracking is not good.

3. When I first got the watch it seemed to stay connected around 90% of the time but after about eight months it started dropping the connection more regularly and now, at about a year, I'm lucky if it connects at all.

4. The watch hands no longer move to show me which app is alerting me, the vibrations are no longer different between apps, and worst of all, the phone call vibration only shows up when I miss a call.

5. If I'm expecting a call, I need my volume on... I have this watch so I can keep my phone on silent! Been working with their app support but no updates since mid-May.

6. Very disappointing.I love the watch, but the app is very basic and I noticed that the step count and potentially the sleep monitor are inaccurate.

7. At first I thought it was a dead battery, though the watch hands were stuck at 10:00 instead of the usual position when the battery is dead.

8. Just to compare the reading for my usual hike on Google fitness is 7804 steps for 5 km and the watch app says 6874 with 4 km.

9. I unpaired the watch and now it will not repair - nothing happens when I try to put it in pairing mode.Most features no longer work after I updated app last year.

10. You would think for the price you pay for the watch that over year after everyone's watches stopped working that they would have at least tried to resolve the issue.

11. I don't know how it's useful to set up notifications where the watch buzzes as the phone is already buzzing so it makes no sense.

Steps to Troubleshoot & Fix kate spade new york connected Issues

1. Fix kate spade new york connected Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart kate spade new york connected: Restarting the app will resolve most errors.
  2. Update the kate spade new york connected App. Here is how:
    1. On Android goto PlayStore » Search for "kate spade new york connected" » Open kate spade new york connected » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for kate spade new york connected » click "UPDATE".
  3. Clear kate spade new york connected app cache: Clearing cached data will force your app to retrieve the latest data directly from kate spade new york connected servers.
    1. On Android, goto Settings » Apps » Select "kate spade new york connected" » click Storage » click "Clear Cache".
  4. Check kate spade new york connected app permissions. If any of these permissions required to use your device's features are disenabled, kate spade new york connected might not work.
  5. Uninstall and reinstall kate spade new york connected. If nothing else has worked, completely uninstall kate spade new york connected then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing kate spade new york connected not working


2. Fix kate spade new york connected Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make kate spade new york connected be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to kate spade new york connected not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, kate spade new york connected may not be able to connect to the Internet when running in the background.

Reported Issues