Contact UFC Gym Customer Service

Why should I report an Issue with UFC Gym?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EGYM Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I may consider switching gyms now as it appears like I lost all the points I had accumulated.Great app! I like using it to log my workouts, track my progress, see upcoming classes, and a lot more! I will give it five stars when they allow me to input specific exercises with sets and reps and hopefully show performance graphs and charts.Terrible app.

2. Have been seeking help since June, with no results.My points has been stuck on the same points for quite some time no matter how many times I check in.

3. Doesn't give me points for checking into the club or for completing classes.

4. I liked the prepandemic app much better.Was a good app for a while, as of lately it hasn't been logging my check ins and just giving me an error message.

5. The app was working great before but I think the updated version has a problem with it because it's not opening for scanning the code or showing any classes.

6. Same with my points, been showing the same amount of points for a while with no rewards or anything to redeem them with.

7. It is motivating to receive exercise points, when this feature works.This app was ok until they randomly removed the reward points.

8. Also noticed I get points for workouts tracked, but not for signing into the club.

9. It works ok, but it's annoying that it doesn't keep me logged in to sign up for classes.

10. Trying to sign up for classes also results in an error message.

11. Please fix the bug, thank you! Once it's fixed, will update rating.Not sure what happened to the app, it's been working fine up until today.

1. Fix UFC Gym Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UFC Gym: Restarting the app will resolve most errors.
2. Update the UFC Gym App. Here is how:
   1. On Android goto PlayStore » Search for "UFC Gym" » Open UFC Gym » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UFC Gym » click "UPDATE".
3. Clear UFC Gym app cache: Clearing cached data will force your app to retrieve the latest data directly from UFC Gym servers.
   1. On Android, goto Settings » Apps » Select "UFC Gym" » click Storage » click "Clear Cache".
4. Check UFC Gym app permissions. If any of these permissions required to use your device's features are disenabled, UFC Gym might not work.
5. Uninstall and reinstall UFC Gym. If nothing else has worked, completely uninstall UFC Gym then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UFC Gym not working

2. Fix UFC Gym Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UFC Gym be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UFC Gym not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UFC Gym may not be able to connect to the Internet when running in the background.