Published by Nationwide on Sep 13, 2023

Report an issue with Nationwide Vantage 360 Fleet.
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Why should I report an Issue with Nationwide Vantage 360 Fleet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nationwide to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Nationwide Vantage 360 Fleet

1. The app, which is optimized for low battery consumption, displays: trip summaries, leaderboards to see how you're doing compared to your peers, trends to see how you do over time, and streaks to see how many consecutive trips you've taken without a negative event.

2. The Vantage 360 Fleet app links to a Vantage 360 IoT Tag in order to record trip data, specific to the commercial vehicle being driven.

3. The application provides a score and feedback based on driver performance in the categories of phone distraction, speeding, acceleration, braking, and cornering.

4. Nationwide Vantage 360 Fleet is a smartphone telematics program for commercial fleet drivers.

5. The ultimate goal is to improve driver behavior, creating safer roads.

6. A valid email address and company provided registration token are required to use this app.

Nationwide Vantage 360 Fleet Customer Insights

1. Support is unresponsive when reporting incorrect speed limits and I'm regularly having trips rated one or two stars because the speed limit they have listed for a certain street is incorrect.

2. Also, recently reinstalled on a new phone and my rewards have vanished, although trip history is still present so I know it's the correct account.Works perfectly.

3. Knowing where and how my truck is driven is downright reliving.

4. I have driven for 25 years with zero tickets.

5. App and tag have zero problems.

6. If you're a great driver you won't have any problems.

Steps to Troubleshoot & Fix Nationwide Vantage 360 Fleet Issues

1. Fix Nationwide Vantage 360 Fleet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nationwide Vantage 360 Fleet: Restarting the app will resolve most errors.
  2. Update the Nationwide Vantage 360 Fleet App. Here is how:
    1. On Android goto PlayStore » Search for "Nationwide Vantage 360 Fleet" » Open Nationwide Vantage 360 Fleet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nationwide Vantage 360 Fleet » click "UPDATE".
  3. Clear Nationwide Vantage 360 Fleet app cache: Clearing cached data will force your app to retrieve the latest data directly from Nationwide Vantage 360 Fleet servers.
    1. On Android, goto Settings » Apps » Select "Nationwide Vantage 360 Fleet" » click Storage » click "Clear Cache".
  4. Check Nationwide Vantage 360 Fleet app permissions. If any of these permissions required to use your device's features are disenabled, Nationwide Vantage 360 Fleet might not work.
  5. Uninstall and reinstall Nationwide Vantage 360 Fleet. If nothing else has worked, completely uninstall Nationwide Vantage 360 Fleet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nationwide Vantage 360 Fleet not working


2. Fix Nationwide Vantage 360 Fleet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nationwide Vantage 360 Fleet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nationwide Vantage 360 Fleet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nationwide Vantage 360 Fleet may not be able to connect to the Internet when running in the background.

Reported Issues

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