Contact HP JetAdvantage Secure Print Customer Service

Why should I report an Issue with HP JetAdvantage Secure Print?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HP Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When installed on a mobile device, this application will allow authorized business users to release print jobs from their Secure Print queue to any enabled network printer or MFP by simply scanning the QR code attached to the device.

2. HP JetAdvantage Secure Print is a cloud-based solution that increases security and control of your print environment by releasing documents only to authorized users.

3. Before you can use your mobile device to release documents, you must first activate it with the Secure Print solution by following the instructions provide by your IT manager or print administrator.

4. HP JetAdvantage Secure Print solution is available on the HP JetAdvantage On Demand web-based portal ( ).

5. Note: This application requires an HP JetAdvantage Secure Print account.

6. Print jobs are held in a protected queue until users are authenticated.

7. The solution helps cut costs by reducing waste and increasing productivity—without the need for additional onsite servers, storage, and software.

8. From this centralized application management console, you can access and manage industry-leading applications and assign user access.

9. Unprinted jobs are automatically deleted based on your company’s expiration policy.

10. It’s easy to set up and use, and supports multivendor devices.

11. If your company uses HP JetAdvantage Secure Print, please contact your IT manager or print administrator for more information.

1. Where is this thing I have to scan???I regret i bought HP printer.. many bugs and errors occured during printingCan not get printer to workIt works greatVery worst appdoes nt woYouTubeQR code scanner has issues.

2. When I opened it, there was no option to create an account, just proceeded to scan a QR code on my computerI just got a new phone & can't print on my HP printer I've always printed from my phone.

3. I downloaded this program...it wants me to scan a code & it's not on my phone.

4. Bad, bad, bad!!!! Even I scan the code many times, it still shows " The code is not valid".

5. Useless printer HP😥App did not agree with HP online.

6. Does not scan QR codes.

1. Fix HP JetAdvantage Secure Print Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HP JetAdvantage Secure Print: Restarting the app will resolve most errors.
2. Update the HP JetAdvantage Secure Print App. Here is how:
   1. On Android goto PlayStore » Search for "HP JetAdvantage Secure Print" » Open HP JetAdvantage Secure Print » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HP JetAdvantage Secure Print » click "UPDATE".
3. Clear HP JetAdvantage Secure Print app cache: Clearing cached data will force your app to retrieve the latest data directly from HP JetAdvantage Secure Print servers.
   1. On Android, goto Settings » Apps » Select "HP JetAdvantage Secure Print" » click Storage » click "Clear Cache".
4. Check HP JetAdvantage Secure Print app permissions. If any of these permissions required to use your device's features are disenabled, HP JetAdvantage Secure Print might not work.
5. Uninstall and reinstall HP JetAdvantage Secure Print. If nothing else has worked, completely uninstall HP JetAdvantage Secure Print then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HP JetAdvantage Secure Print not working

2. Fix HP JetAdvantage Secure Print Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HP JetAdvantage Secure Print be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HP JetAdvantage Secure Print not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HP JetAdvantage Secure Print may not be able to connect to the Internet when running in the background.