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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ASUS Advantage?



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Why chat with our AI ASUS Advantage Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of ASUS Advantage.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

Steps to Troubleshoot & Fix ASUS Advantage Issues

1. Fix ASUS Advantage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ASUS Advantage: Restarting the app will resolve most errors.
  2. Update the ASUS Advantage App. Here is how:
    1. On Android goto PlayStore » Search for "ASUS Advantage" » Open ASUS Advantage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASUS Advantage » click "UPDATE".
  3. Clear ASUS Advantage app cache: Clearing cached data will force your app to retrieve the latest data directly from ASUS Advantage servers.
    1. On Android, goto Settings » Apps » Select "ASUS Advantage" » click Storage » click "Clear Cache".
  4. Check ASUS Advantage app permissions. If any of these permissions required to use your device's features are disenabled, ASUS Advantage might not work.
  5. Uninstall and reinstall ASUS Advantage. If nothing else has worked, completely uninstall ASUS Advantage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ASUS Advantage not working


2. Fix ASUS Advantage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ASUS Advantage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ASUS Advantage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ASUS Advantage may not be able to connect to the Internet when running in the background.

Reported Issues

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