Published by ASUSTeK COMPUTER INC.

Report an issue with ASUS Advantage.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ASUS Advantage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ASUSTeK COMPUTER INC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ASUS Advantage Customer Insights

Steps to Troubleshoot & Fix ASUS Advantage Issues

1. Fix ASUS Advantage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ASUS Advantage: Restarting the app will resolve most errors.
  2. Update the ASUS Advantage App. Here is how:
    1. On Android goto PlayStore » Search for "ASUS Advantage" » Open ASUS Advantage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASUS Advantage » click "UPDATE".
  3. Clear ASUS Advantage app cache: Clearing cached data will force your app to retrieve the latest data directly from ASUS Advantage servers.
    1. On Android, goto Settings » Apps » Select "ASUS Advantage" » click Storage » click "Clear Cache".
  4. Check ASUS Advantage app permissions. If any of these permissions required to use your device's features are disenabled, ASUS Advantage might not work.
  5. Uninstall and reinstall ASUS Advantage. If nothing else has worked, completely uninstall ASUS Advantage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ASUS Advantage not working


2. Fix ASUS Advantage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ASUS Advantage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ASUS Advantage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ASUS Advantage may not be able to connect to the Internet when running in the background.

Reported Issues