Published by Fleetio on Nov 14, 2024

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Why should I report an Issue with Fleetio Go - Fleet Management?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fleetio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fleetio Go - Fleet Management

1. Fleet managers, drivers, technicians and other fleet personnel can collaborate on critical fleet maintenance tasks and manage everything from DVIRs to work orders in a single app.

2. Fleetio helps fleets run like well-oiled machines and proactively manage daily fleet tasks.

3. Built for speed and optimized for productivity, Fleetio Go helps teams stay ahead of the daily needs of their fleet vehicles and equipment.

4. Using comments and flexible user permissions, teams can customize access, facilitate meaningful conversations and successfully collaborate on fleet management tasks.

5. Rather than using spreadsheets or outdated software, Fleetio enables fleets of all sizes to manage everything in a modern, intuitive system.

6. Fleetio Go empowers drivers to be more productive by providing an easy way to inspect vehicles, report issues, and log fuel from a smartphone or tablet.

7. Put the power of fleet management software in your pocket with Fleetio Go.

8. Users can also manage multiple fleets within Fleetio Go.

9. Technicians can view vehicle issues and manage work orders from anywhere, minimizing downtime.

10. NOTE: A subscription to Fleetio Manage is required to use this app.

11. Users can stay on top of vehicle maintenance with helpful reminders and maintenance history as well as provide details via photos and documents.

Fleetio Go Customer Insights

1. Would be very helpful to have on the home page what vehicles are assigned to the user logged in.works very good for our school district Update 5/23/2023 The updated app is flakey and stops radomly,takes forever to try to submit an inspection and fails regularly.

2. Now I am not able to finish my van's inspections at Amazon.This app crashes all the time and it hasn't received an update for the fixes.•App locks you out for no reason.

3. ABSOLUTE TRASH!It's really frustrating when you write out a work order and have multiple service tasks and you write out full descriptions, add labor and parts and then the app crashes.

4. I think a bit more testing should have been done on the update.It was working good before I changed my phone to a Samsung Galaxy A53 5G with Android 13.

5. This is, as far as I can tell truly a good app, it has many different uses and can be applied to almost any company and help keep stuff organized and tracked.

6. It doesn't help that they update the app every week and they don't sort out any of the bugs.

7. Considering I make anywhere from 50-60 stops a day, making sure this app is open and tracking me is the least of my concerns.

8. •Maintains notifications for weeks about things like fuel and doesn't clear.

9. This app is trash! UPDATE: downloaded update.

10. Every time I get in my car, i have to remember to actually open the app or nothing will get recorded.

11. Won't save pictures or constantly give error messages when trying to take a picture.

Steps to Troubleshoot & Fix Fleetio Go Issues

1. Fix Fleetio Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fleetio Go: Restarting the app will resolve most errors.
  2. Update the Fleetio Go App. Here is how:
    1. On Android goto PlayStore » Search for "Fleetio Go" » Open Fleetio Go - Fleet Management » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fleetio Go » click "UPDATE".
  3. Clear Fleetio Go - Fleet Management app cache: Clearing cached data will force your app to retrieve the latest data directly from Fleetio Go servers.
    1. On Android, goto Settings » Apps » Select "Fleetio Go - Fleet Management" » click Storage » click "Clear Cache".
  4. Check Fleetio Go app permissions. If any of these permissions required to use your device's features are disenabled, Fleetio Go might not work.
  5. Uninstall and reinstall Fleetio Go. If nothing else has worked, completely uninstall Fleetio Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fleetio Go not working


2. Fix Fleetio Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fleetio Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fleetio Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fleetio Go may not be able to connect to the Internet when running in the background.

Reported Issues