Published by MSI Mobile Solutions LLC on Jul 23, 2024

Report an issue with Service Finance Dealer App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Service Finance Dealer App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MSI Mobile Solutions LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Service Finance Dealer App image 1 contact Service Finance Dealer App image 2

About Service Finance Dealer App

1. If you need assistance in using the functionality found within our website(s) and/or mobile application(s), are using screen reader software and are having difficulty obtaining the content or have specific questions or concerns about the accessibility of our website(s) and/or mobile application(s), please call 866. 254. 0497 ext. 4. or email info@svcfin. com. • The URL (web address) of the content you would like to access.

2. The Service Finance mobile application allows registered dealers and their authorized agents the ability to securely apply for customer financing while on site 24/7.

3. This tool will allow the office administrator to grant and delete access to the mobile application.

4. Service Finance Company LLC (“SFC”) is committed to making our website(s) and mobile applications(s) accessible to all users.

5. Service Finance does not charge a fee for the use of its free mobile application.

6. A supported mobile device is needed when using this application.

7. The secure application can be filled out quickly by leveraging some exclusive add-ons that allow it to capture demographic information by simply scanning the customer's driver's license.

8. Using the EZ Sign Portal feature redirects the user to Service Finance's secure url for easy execution of documents.

9. Agents are also able to snap a photo and upload work orders and other stipulations leveraging the existing camera on the device.

10. Agents will also be notified with an underwriting decision real-time on the device leveraging the device's native push notification system.

11. The app also allows the agent to provide a touch interface for the customer to easily sign their loan documents electronically.

Service Finance Dealer App Customer Insights

1. All my banking is online, must fix ASAP!!I was able to set up an acct but when I went to log in and make a payment now all of a sudden my credentials are wrong not only that but their phone numbers aren't working either so I sent an email telling them to call me because I can't call them and they replied to call the same numbers that aren't working.

2. WTH I even tried using the forgot password link and now it's saying "NO ACCOUNT FOUND WITH THAT EMAIL ADDRESS" Company not recommendedI cannot login through the app.

3. So I fill in the basic information such as sales amount, down payment, which loan program and then type in the email address of the client and email it to them.

4. The block that the email goes into cannot show the entire address which makes it an invalid login.Can't log into mobile app but can in a web browser.

5. Once it's complete, I should be able to see what is the status on the applicaThis app was really really great work just fine I was able to submit my payment online and call it A-day.

6. Just use the website.Could not login because it would not accept my email address.

7. It keeps telling me my username, email or password is not correct.Useless for regular people.

8. I bought a new phone,transferred all my stuff just like the previous commentor about password manager I did the same thing, and now this thing won't accept my credentials which I know are correct.

9. But this is great for the sales rep.Garbage. Can't log in, won't accept email address.

10. You need a dealer number to even register an account so you can't use this app to pay your bill.Login to app does not work, have to use web browser to sign in.

11. Received no communication via mail or email regarding my load until after my due date and penalty was accessed.Works perfectly fine for submitting applications.

Steps to Troubleshoot & Fix Service Finance Dealer App Issues

1. Fix Service Finance Dealer App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Service Finance Dealer App: Restarting the app will resolve most errors.
  2. Update the Service Finance Dealer App App. Here is how:
    1. On Android goto PlayStore » Search for "Service Finance Dealer App" » Open Service Finance Dealer App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Service Finance Dealer App » click "UPDATE".
  3. Clear Service Finance Dealer App app cache: Clearing cached data will force your app to retrieve the latest data directly from Service Finance Dealer App servers.
    1. On Android, goto Settings » Apps » Select "Service Finance Dealer App" » click Storage » click "Clear Cache".
  4. Check Service Finance Dealer App app permissions. If any of these permissions required to use your device's features are disenabled, Service Finance Dealer App might not work.
  5. Uninstall and reinstall Service Finance Dealer App. If nothing else has worked, completely uninstall Service Finance Dealer App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Service Finance Dealer App not working


2. Fix Service Finance Dealer App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Service Finance Dealer App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Service Finance Dealer App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Service Finance Dealer App may not be able to connect to the Internet when running in the background.

Reported Issues