Contact Ox Customer Service

Why should I report an Issue with Oxford Dictionary of Nursing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiSystems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It doesn't deserve even one star!!!Good to use, but they're asking me to input promo code but there ie no promo code given to me to enter.

2. I see nothing wrong with a LIFETIME ACCESS to OFFLINE DICTIONARY, PREMIUM SUPPORT & its AD-FREE so as long as it's a one-time payment.

3. Heads up: Once the trial is over, when you look up a word, the app closes.Don't wast your time.

4. I'll uninstall if they'd change this to a monthly subscription.

5. After wasting data to download, you are asked to play before using.

6. It has got me confused please resolve such issues thanks.Very good app.

7. But this app have more Subscription than Other👨 🔬👨 🔬Paid for the app about $12.

8. Currently, this app only asks a ONE-TIME PAYMENT.

9. yahh it is easy to search word.

10. It's NOT A SUBSCRIPTION.

11. Like come on, it's just like BUYING A BOOK.

1. Fix Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ox: Restarting the app will resolve most errors.
2. Update the Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Ox" » Open Oxford Dictionary of Nursing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ox » click "UPDATE".
3. Clear Oxford Dictionary of Nursing app cache: Clearing cached data will force your app to retrieve the latest data directly from Ox servers.
   1. On Android, goto Settings » Apps » Select "Oxford Dictionary of Nursing" » click Storage » click "Clear Cache".
4. Check Ox app permissions. If any of these permissions required to use your device's features are disenabled, Ox might not work.
5. Uninstall and reinstall Ox. If nothing else has worked, completely uninstall Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ox not working

2. Fix Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ox may not be able to connect to the Internet when running in the background.