Contact Poisoning Customer Service

Why should I report an Issue with Poisoning - Aid for Children?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of kigorosa UG (haftungsbeschränkt) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether household product, plant or snake bite - "Poisoning - First Aid for Children" will help you to do the right thing in a poisoning emergency!

2. With our new mobile app "Poisoning - First Aid for Children" you are always informed about the right steps - at home, on the playground, in the woods or in kindergarten.

3. You will find helpful tips to avoid poisoning in our category AOB, because "Prevention is better than cure".

4. By this choice the app will save the right numbers and will connect you correctly in case you should find yourself in an emergency situation.

5. Our application refers to all by the WHO published emergency phone numbers, which means to over 80 countries worldwide.

6. Concerning plants and mushrooms an image search tool provides some further assistance if you are not familiar with the name, or if you are in any doubt.

7. Look for your toxin quickly and intuitively, learn about its toxicity and use symptoms, "DOs" and "DON'Ts" as guide for the right steps.

8. Of course your choice is reversible and can be changed to the country-specific number when you are travelling.

9. It is rare that a poisoning is life-threatening.

10. Therefore it is important that you remain calm and that you calm the child, toddler or baby.

11. Please select your country and then your local poison control center.

1. Fix Poisoning Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Poisoning: Restarting the app will resolve most errors.
2. Update the Poisoning App. Here is how:
   1. On Android goto PlayStore » Search for "Poisoning" » Open Poisoning - Aid for Children » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Poisoning » click "UPDATE".
3. Clear Poisoning - Aid for Children app cache: Clearing cached data will force your app to retrieve the latest data directly from Poisoning servers.
   1. On Android, goto Settings » Apps » Select "Poisoning - Aid for Children" » click Storage » click "Clear Cache".
4. Check Poisoning app permissions. If any of these permissions required to use your device's features are disenabled, Poisoning might not work.
5. Uninstall and reinstall Poisoning. If nothing else has worked, completely uninstall Poisoning then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Poisoning not working

2. Fix Poisoning Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Poisoning be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Poisoning not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Poisoning may not be able to connect to the Internet when running in the background.