Contact Medical Ox Customer Service

Why chat with our AI Medical Ox Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Medical Ox.
3. Skip support wait times and emailing back and forth. Get help immediately.

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1. Fix Medical Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Medical Ox: Restarting the app will resolve most errors.
2. Update the Medical Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Medical Ox" » Open Medical Oxford Dictionary - All Medicine Advice » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medical Ox » click "UPDATE".
3. Clear Medical Oxford Dictionary - All Medicine Advice app cache: Clearing cached data will force your app to retrieve the latest data directly from Medical Ox servers.
   1. On Android, goto Settings » Apps » Select "Medical Oxford Dictionary - All Medicine Advice" » click Storage » click "Clear Cache".
4. Check Medical Ox app permissions. If any of these permissions required to use your device's features are disenabled, Medical Ox might not work.
5. Uninstall and reinstall Medical Ox. If nothing else has worked, completely uninstall Medical Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Medical Ox not working

2. Fix Medical Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Medical Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Medical Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Medical Ox may not be able to connect to the Internet when running in the background.