Contact Dynamics Customer Service

Why should I report an Issue with Dynamics Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobile Affairs LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Dynamics Mobile business apps may be used for DSD (Direct Store Delivery), HOD (Home & Office Delivery), Van-Sales, Pre-sales, Delivery and Field Service scenarios.

2. It comes with native integration for Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Supply Chain and Operations (FO) , Dynamics AX/Axapta, Navision.

3. The mobile front-end can be fully customized by partners, using the on-device resources in complete off-line mode on all mobile platforms.

4. It also includes functionality for Payment Collection, Merchandising, Surveys, Fleet Management and Warehouse and Inventory Management.

5. It provides tons of additional features on top of the ERP functionalities like MDM (mobile device management), geo-tracking, remote device update and monitoring, geo-location analytics and reporting.

1. There are much better solutions for Dynamics NAV.Great Solution!Must have for your company!Creating a sales line in the demo didn't work; I couldn't find an item to add.Системата има много недостатъци и често дава грешки.

2. As a demo version this would work for most sales companies with the out of the box functionality and cover more than 90% of their requirements.CoolAnother cross-platform solution, which looks like an iPhone app, and unusable on Android devices.

3. The new app looks really nice.Can this app work with Business Central cloud?The last version runs very smoothly on my Galaxy S2.

4. If you're used to the Dynamics NAV workflow of the sales process this will be very familiar.

5. Searching for customers/items is intuitive and quick.

6. Visualisation of invoices is very nice.

7. The new reports are really helpful.

1. Fix Dynamics Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dynamics: Restarting the app will resolve most errors.
2. Update the Dynamics App. Here is how:
   1. On Android goto PlayStore » Search for "Dynamics" » Open Dynamics Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dynamics » click "UPDATE".
3. Clear Dynamics Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Dynamics servers.
   1. On Android, goto Settings » Apps » Select "Dynamics Mobile" » click Storage » click "Clear Cache".
4. Check Dynamics app permissions. If any of these permissions required to use your device's features are disenabled, Dynamics might not work.
5. Uninstall and reinstall Dynamics. If nothing else has worked, completely uninstall Dynamics then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dynamics not working

2. Fix Dynamics Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dynamics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dynamics not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dynamics may not be able to connect to the Internet when running in the background.