Published by AVIRA on Sep 16, 2024

Report an issue with Avira Password Manager.
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Why should I report an Issue with Avira Password Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AVIRA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Avira Password Manager image 1 contact Avira Password Manager image 2

Avira Password Manager Customer Insights

1. edit: its finicky and frustrating because the password manager doesn't recognize a lot of fields where i need to put a password in or suggest a strong password and it wont save said strong password, so i have to go into the app instead of just signing in.

2. Could you please fix the issue? Thank you :) addition2: open avira password manager text pops up almost in every nickname and password textboxes but also in Steam app.

3. And then when I open the app absolutely no passwords come up, meaning the entire password databases blank.

4. I don't know why but often it just doesn't pop up with username and password to fill in my apps and website passwords.

5. The first is an issue for those of us who want to lock down sensitive data more than just a password, facial recognition, pattern, or finger print.

6. There is not a person reading this comment that wouldn't benefit from using Avira Password Manager.

7. * passwords dont update across devices * i cant login in this app on android , it keeps saying there is no mobile data, which is absurd.

8. Also, it does not open for every site and is often unable to follow when a new password is needed.

9. Any time I need to change a password or get a new one generated this does it seamlessly.

10. And I like Avira, having used their products for many years.This app is ok, but it requires a password prior to opening.

11. That's better than trying to remember so many different passwords, but much less convenient than if it just opened whenever you need it.

Steps to Troubleshoot & Fix Avira Password Manager Issues

1. Fix Avira Password Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Avira Password Manager: Restarting the app will resolve most errors.
  2. Update the Avira Password Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Avira Password Manager" » Open Avira Password Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avira Password Manager » click "UPDATE".
  3. Clear Avira Password Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Avira Password Manager servers.
    1. On Android, goto Settings » Apps » Select "Avira Password Manager" » click Storage » click "Clear Cache".
  4. Check Avira Password Manager app permissions. If any of these permissions required to use your device's features are disenabled, Avira Password Manager might not work.
  5. Uninstall and reinstall Avira Password Manager. If nothing else has worked, completely uninstall Avira Password Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Avira Password Manager not working


2. Fix Avira Password Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Avira Password Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Avira Password Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Avira Password Manager may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i am having problems accessing password manager. the username and password is longer comming up when i log into accounts that i ahve already saves in APW

    — by greg small 10 months ago