Contact The Bancorp Customer Service

Why should I report an Issue with The Bancorp Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Bancorp Bank. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This FREE app gives registered online banking customers secure access to their bank accounts 24/7—all, at their fingertips, from the convenience of their Android™ mobile device. • Search transactions by date, amount or check number.

2. Banking services provided by The Bancorp Bank. Member FDIC. Equal Housing Lender.

3. An official mobile banking app of The Bancorp Bank.

4. All features may not be available in the tablet application.

1. Didn't really work for me been though it's Varo's parent company and they tell you to contact them with most of your serious issues.Idk if this app is a scam or wat cause every time I made up a user name the same 2 numbers came up to log in with..the were supposedly made by me ..and u had to know these numbers to update your profile.

2. I have waiting on a money transfer for over a week and when I call the person doesn't give a straight and at one point said that there is no account which is false since I have one of their cards.They stole $3244 from me.

3. And everytime the amounts come thru to verify the external linked account is gone then I have to start the process over.

4. I haven't been able to use the app AT ALL.Can't figure out USER ID so I can't access my account.

5. I was told the payment would be rejected and automatically sent back because it was an invalid account or account that doesn't exist.

6. Here we are going into 3 weeks later and they are REFUSING to send the money back without an indemnity letter and making me wait another week or 2.

7. I accidentally entered the wrong deposit information, and left off a number.

8. And I've already changed my phone number on file and that didn't work.

9. Very wierd.."Error: An unknown error has occurred" won't stop popping up.

10. trying to resolve.I only got this app so I could try to combine my old and new Varo accounts.

11. Don't ever use this company.unresolved block on my Credit card.

1. Fix The Bancorp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Bancorp: Restarting the app will resolve most errors.
2. Update the The Bancorp App. Here is how:
   1. On Android goto PlayStore » Search for "The Bancorp" » Open The Bancorp Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Bancorp » click "UPDATE".
3. Clear The Bancorp Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from The Bancorp servers.
   1. On Android, goto Settings » Apps » Select "The Bancorp Mobile" » click Storage » click "Clear Cache".
4. Check The Bancorp app permissions. If any of these permissions required to use your device's features are disenabled, The Bancorp might not work.
5. Uninstall and reinstall The Bancorp. If nothing else has worked, completely uninstall The Bancorp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Bancorp not working

2. Fix The Bancorp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Bancorp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Bancorp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Bancorp may not be able to connect to the Internet when running in the background.