Published by Litecoin Project on Oct 30, 2024

Report an issue with Litewallet.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Litewallet: Buy Litecoin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Litecoin Project to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Litewallet: Buy Litecoin image 1 contact Litewallet: Buy Litecoin image 2

About Litewallet: Buy Litecoin

1. With a focus on security and simplicity, Litewallet makes getting started with Litecoin easier than ever! • Send and receive Litecoin at the touch of a button, anytime, anywhere and to anyone. • Does your friend have a Unstoppable Domain? Enter it (eg. official-litewallet. crypto) instead of typing in the full Litecoin address. Precise and quick! • Backup and recover your wallet on any device with the 'recovery phrase' generated by the app.

2. Litewallet is the official Litecoin Wallet from Charlie Lee and the Litecoin Foundation.

3. Even if you lose your phone you will not lose your Litecoin. • There aren't any hidden servers to backup or store your coins, you're in control 100%. • Connect directly to the Litecoin Network with simple payment verification - with no need to store the blockchain Litewallet is ready when you are.

Litewallet Customer Insights

1. It's making me very nervous...I like it day 2 waiting on the sync Still syncing well ìts still going is there a way maybe I could start it over let me knowonly had fee cents in app very easy to deposit but won't send any where keep the .0015 ltc I'll find another app for my purpose not upset about change just glad I'm smart enough to test sending small amounts first, to confusing app doesn't accept any other walletGreat wallet so far.

2. What a joke!*UPDATE*If I let it sit at the screen for a minute then a toast comes up saying "Private Key is Empty".* 'Import Wallet' does nothing.

3. I used a friend's iPhone which worked just fine, I had close to $3,000 transfered from Bovada casino to here and was successfully able to get it to transfer a bank attached wallet.

4. Have to use a calculator to figure out how much to send if i want to empty my wallet.Excellent. So far, after 2 weeks, 6 diff transactions of receiving.

5. 2) Under Card option, it would be nice to have an option where you deposit or load & transfer LTC within wallet.

6. Few issues need to be fixed as: 1) Under "History" when click on "transaction detail" below link to "view on Blockchain" explorer doesn't work.

7. Litewallet is real deal, it def has shown no issues to me, yet, and Im now even tippng them tiny bit each time i do a transaction! It helps from what i understand! 4.5 stars, there's lil room for slight improvement on ui.

8. It allows me to scan the private key QR code and then closes the camera as if capturing the information but then does nothing.

9. All in all I'm happy.The only way I found to easily convert from paper to wallet.

10. 3) Syncing takes Abt 2 plus hrs to recover the wallet.

11. Something I wasn't aware before downloading this app is they have a programming error that is in process of being fixed for Android users.

Steps to Troubleshoot & Fix Litewallet Issues

1. Fix Litewallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Litewallet: Restarting the app will resolve most errors.
  2. Update the Litewallet App. Here is how:
    1. On Android goto PlayStore » Search for "Litewallet" » Open Litewallet: Buy Litecoin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Litewallet » click "UPDATE".
  3. Clear Litewallet: Buy Litecoin app cache: Clearing cached data will force your app to retrieve the latest data directly from Litewallet servers.
    1. On Android, goto Settings » Apps » Select "Litewallet: Buy Litecoin" » click Storage » click "Clear Cache".
  4. Check Litewallet app permissions. If any of these permissions required to use your device's features are disenabled, Litewallet might not work.
  5. Uninstall and reinstall Litewallet. If nothing else has worked, completely uninstall Litewallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Litewallet not working


2. Fix Litewallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Litewallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Litewallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Litewallet may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Помогите пожалуйста с переводом с лайткоин кошелька
    ID транзакции:
    d82cf34a75acf815a491129292a8d4d5ff580e40f413087e73b4c0cec38c3f6b

    — by Сергей 2 months ago

  • Hi could you check please for me my wallet I make purchase In 2018 and I don't remember ID number or seed , I can provide with my passport details and accaunt number I used to make purchase, I request bank statements from bank as well . Would apriciate if you could check it for me and help to recover it

    — by Salvis Ozolins 2 years ago

  • LfpsjAYEBkX1jacNWTQWMAMWusbqz7N4ga

    My block chain

    I haf transfered.money into this accoutnand i dk not.have access.to it.i lost.my.paper key

    I have money in that account.id like it tramsfrred.to.amothwr account if possibl3

    — by Jordan Whitestarr 2 years ago

  • I don’t know what my pin is so yeah.
    I want to start fresh plz

    — by Ethan Warren 2 years ago

  • My name is Christian Yancey and I am requesting for my litewallet account be closed permanently as I don't find it useful enough.

    — by Christian Alan Yancey 2 years ago