Contact Kuda - Money App for Africans

Published by Kuda Microfinance Bank

Updated: Mar 1, 2023

Other How-Tos: Cancel Subscription | Delete Account/App | Troubleshoot

Report an issue with Kuda.

Send the customer service your feedback so they can fix your issue asap.

Already have an account? Login here

Why should I report an Issue with Kuda - Money App for Africans?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Kuda Microfinance Bank to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Kuda - Money App for Africans Features and Description

Welcome to the money app for Africans! Open a Kuda account today! You're busy and we've got you covered. Kuda gives you an easy way to manage your money on your phone. Download the app today, open an account on your phone, add money, and request a Kuda Visa card! Keep up with your finances without losing sleep. No card maintenance fees, free transfers and automatic savings in your account — Kuda gives you everything you need to stay on top of your money. Download the app today. This is Kuda, the money app for Africans licensed by the Central Bank of Nigeria. Why Should You Use Kuda? - Open a bank account for free in minutes. - Send money for free up to 25 times every month, and get free debit and credit alerts. - Create a Kuda Username to make unlimited free transfers within the Kuda community without an account number! - Request a Kuda Visa card with pickup and nationwide delivery options. - Create a virtual Visa card to pay online. - Save and plan easily with our saving and budgeting features – get up to 15% annual interest! Open A Free Account Now We know that your money is important to you, so we won’t charge you for card maintenance or account maintenance. Watch Your Money Grow - Kuda helps you plan your finances and save for the future. - Take control of your spending with smart budgeting on Kuda, then set a percentage to save automatically and watch your money grow. - You can also save every time you spend directly from your account with Kuda Spend+Save. It's the smartest way to save! - We'll reward you with up to 15% annual interest on your savings, so your money keeps making money. Your Money Is Safe At Kuda - We know debit cards go missing sometimes. That's why you can block your card on the app (and unblock it if you find it). - Use Private Mode to hide your account balance. - If you need help, you can chat with us on the app or send a message to [email protected] anytime. Move To Kuda In Two Easy Steps: 1. Open your account: Download the app and open an account on your phone. 2. Add money to your account: Add a debit card, send money to your Kuda account from any bank’s app or through internet banking. For more information about Kuda, please go to kuda.com. Spend smarter, save better and get the most out of your money with Kuda. Download Kuda now.

contact Kuda - Money App for Africans image 2

Troubleshoot and Solve Common Kuda Issues

How to Fix Kuda Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Kuda, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

Check if Kuda is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Kuda user reports here >>. If other users are reporting that Kuda is down, you'll need to wait until Kuda itself fixes the issue.

Clear Kuda app cache: Clearing cached data will force.....

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

I need my kuda account number back

— by Obinna 8 months ago

I need my kuda account number back

— by Obinna 8 months ago

How can I access my lost kuda account

— by Obinna 8 months ago

How can I access my lost kuda account

— by Obinna 8 months ago

I want to open a basic account but it's not going through after the first process

— by Anna bella 9 months ago

I use my kuda debit card to withdraw form POS yesterday around 12:22pm and the pos haven’t got the money in his account and they debited my account since that time and haven’t got my money back…. I have been making complain since yesterday and haven’t hear any feedback from you @kuda …. I hope you help me sort it out… love you @kuda 💕

— by Adesope khafeed 10 months ago

My account is suspended why
Pls help me clear the suspension

— by Lilly lina 11 months ago

my account has been locked temporarily and I have 4776.55 naira in the account,please unlock it

— by Olaniyan idowu Gabriel 11 months ago

My phone was stolen with my kuda ATM card,I want to block it and get new one

— by Tayo Oduntan 11 months ago

I lost the sim that I use to open Kuda, so I need otp maybe you can send it through my mail

— by Adeola damilare 1 year ago

I lost my old phone and sim and I want to login to my kuda account on my new phone amd they are sending otp to my old phone I lost but I can’t see the opt and I have money there

— by Desmond Peter 1 year ago

I lost my sim please send otp via email

— by John 1 year ago

How can i login ny kuda when i don't have my old number with me or can you help me to change it to this number so i can login 09152932454

— by George 1 year ago

I sent money to someone since on Monday and yet till now she as not gotten the money

— by Victor 1 year ago

I want to delete my account and start my registration afresh

— by Olugbeko Samuel ayodeji 1 year ago

I was trying to open account for the pass 1 month now it keep saying something went wrong

— by Hannatu Yusuf 1 year ago

am unable to login

— by tijani zulfah oyebimpe 1 year ago

My account was temporary blocked yesterday when I was trying to make transaction, account number, 2017003663. Acc name, adeleke oluwadamilare segun

— by Adeleke segun 1 year ago

I need to login my kuda account on my new device

— by Kamal 1 year ago

Pls I lost the phone number I used to open my Kuda account,I want to login on my new number and it’s asking for the code they sent to the lost number,pls I need the code to be sent to my gmail account.

— by Ademiluyi 1 year ago

I'm trying to rest my password for my kuda account I don't live in Nigeria I live in the USA so can you change my it to this number 804 267 9628

— by Michael 1 year ago

I want to delete my kuda account so I'm no longer in need of it, Thank you

— by UCHENNA DAVID NNAJI 1 year ago

Hi my name is Ajao Ibrahim, I lost the Sim I use to register my account and I want to change the number so I can be able to login. Pls help me

— by Ajao Ibrahim 1 year ago

Please I made a transaction to first bank of Nigeria 3019143041 on Sunday and the money hasn’t be sent yet and it has not be refunded as well(10,000) please I need feedback on my money in the next 24hrs

Taiwo adenike Elizabeth
2008697459

— by Taiwo 1 year ago

I want to delete my Kuda account with account number: 2010187362 because I already have another kuda account and I want to link my BVN to it

— by Precious Adetona 1 year ago

I want to deactivate my account since am unable to do full registration and it showing me error. Just help me delete the account and have I have opened it twice using the same info but different numbers

— by akinola ezekiel 1 year ago

I’m trying to add my BVN but it’s not working can I get that fixed right away

— by Orikeye Toheeb 1 year ago

Please I made a transfer of 58000 from my kuda account to my access account and till now the money has not drop in my access account and it has not been reversed either. Please it's a matter of urgency.
The annoying part is that the transaction details is not showing for me to be able to complain the transaction.
My account number: 2001592548

— by Sunday Ntente 1 year ago

Please,I'm requesting for a reversal of funds....I had tried withdrawing with my card at the ATM but wasn't successful though I've been debited....account number is 2001820733 and account name Imaobong Etukudo

— by Imaobong Etukudo 1 year ago