Contact NIRSAL MFB Customer Service

Why should I report an Issue with NIRSAL MFB?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NIRSAL MICROFINANCE BANK to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This new Mobile App offers more convenience to users, giving them easy access to banking services 24/7, with lots of self-service functionalities. • Self-registration options with NMFB account number and registered phone number.

2. NIRSAL Microfinance Bank (NMFB) is providing you with a completely new and more exciting mobile banking experience to its existing and prospective customers with the new NMFB Mobile App.

3. We have made banking simple so you can focus on what matters most to you. *Standard network charges apply as you may be charged by your service provider for mobile or internet use.

1. I sent mail to customers care, no response.Don't try to download this App something is wrong with the App, you can only receive your money but if you want to withdraw problem 'sufficient fund' and at the end of the day you won't be able to log into your account again if you're trying to reopen or forget password 'your account is not active' to me is a scam! Close to #2,700 is gone,but you will be receiving SMS alert for your SIM.

2. My money in the bank keep depreciating every month for SMS charges even though I don't use the account.I tried to send data subscription worth of 1,000 to someone via the app on 26/09/2020, the transaction failed but my account was debited.

3. I visited the closest branch to complain, wrote letters, sent emails and text messages, all to no avail and no feedback.My experience has been terrible because I was not able to make transfer, buy airtime and after few attempts I was blocked without option of reactivation.

4. Especially make it possible to transfer money into Nirsal account not only to make transfers from the accounts only, we are in a time when depositing cash is in almost impossible.This app is terribly slow, unorganized and irresponsible.

5. Unfortunately l could not make withdrawal from my money.t after credit transfer but cannot send or using it to pay bill.pls revalidate my account with you.A very terrible app.

6. I have been to the bank twice to complain of my account being blocked and they promised to resolve the issue.

7. I tried making transfer since weeks ago that I downloaded it, it's never been smooth; takes forever to send and would still tell you the transfer hasn't been made, yet the funds has been sent.

8. This is frustrating to say the least.This App is too terrible to be identified with a nation, poor minded fellow designed it, starting from Registration, it keeps asking for Account number when one has not even registered.

9. I also tried it the second time with another line and my account was debited again but the transaction was not successful.

10. Whenever I tried to log in to my account the feedback message I get is " Your account is blocked due to multiple failed attempts to validate username/password.

11. For more than six months I've not been able to log in and access my account.

1. Fix NIRSAL MFB Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NIRSAL MFB: Restarting the app will resolve most errors.
2. Update the NIRSAL MFB App. Here is how:
   1. On Android goto PlayStore » Search for "NIRSAL MFB" » Open NIRSAL MFB » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NIRSAL MFB » click "UPDATE".
3. Clear NIRSAL MFB app cache: Clearing cached data will force your app to retrieve the latest data directly from NIRSAL MFB servers.
   1. On Android, goto Settings » Apps » Select "NIRSAL MFB" » click Storage » click "Clear Cache".
4. Check NIRSAL MFB app permissions. If any of these permissions required to use your device's features are disenabled, NIRSAL MFB might not work.
5. Uninstall and reinstall NIRSAL MFB. If nothing else has worked, completely uninstall NIRSAL MFB then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NIRSAL MFB not working

2. Fix NIRSAL MFB Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NIRSAL MFB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NIRSAL MFB not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NIRSAL MFB may not be able to connect to the Internet when running in the background.