Contact Money Manager Customer Service

Why should I report an Issue with Money Manager: Expense Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KTW Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've emailed the developer but still no response; I was hoping the update would fix it but it didn't.) I've tried 10 expense apps in the past couple of days and finally, I found the perfect one! This app is easy to use yet it's FULL of features.Really appreciate this app and the dev for making it free! That said, I have a couple issues.

2. I would love to have a feature of a Shopping list, something like a section where I can add items that will be future expenses, this items can have fields like, Description, Photo, Link(For webs like Amazon, Walmart, etc...), Value and Wallet.

3. That way if I need to make an unexpected transaction I can see how it effects my total throughout the coming days/months.Nice but could be better I LOVE that you included the ability to add images.

4. 10000% recommend.(UPDATE: I just installed the new update but am still having problems editing, mainly Recurring Transactions - clicking SAVE after the edits doesn't work and info is still the same as before the edit.

5. One recommendation for the developers: I would love if I could add money to pay my debt and modify the entry based on the interest rate and the principal.

6. Excellent, sleek, and easy to use app! I highly recommend this one! Best one I have found!I moved from feeling like a money loser to feeling in control of my finances, using this app.

7. My only suggestions are to make it possible not to include the debts in the overall total; to change the debts so it has a stronger indication of a negative balance; and to check off things that have been paid/received and modify those amounts.

8. Love that it has goals, separate accounts, and debts.

9. It's a common occurrence for people with multiple accounts, and having to enter the same transaction twice to record it on each accts is very impractical and unnecessary.

10. The only thing I wish was different was a way to transfer money between accounts in addition to between wallets.

11. I have several apps to try, but I have been able to use the Goals for what I need to pay off overtime that doesn't wreck my view of my regular budget.

1. Fix Money Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Money Manager: Restarting the app will resolve most errors.
2. Update the Money Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Money Manager" » Open Money Manager: Expense Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Money Manager » click "UPDATE".
3. Clear Money Manager: Expense Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Money Manager servers.
   1. On Android, goto Settings » Apps » Select "Money Manager: Expense Tracker" » click Storage » click "Clear Cache".
4. Check Money Manager app permissions. If any of these permissions required to use your device's features are disenabled, Money Manager might not work.
5. Uninstall and reinstall Money Manager. If nothing else has worked, completely uninstall Money Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Money Manager not working

2. Fix Money Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Money Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Money Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Money Manager may not be able to connect to the Internet when running in the background.