Contact Compass Customer Service

Why should I report an Issue with Compass?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KTW Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The accuracy of this smart compass or non GPS compass will be disturbed when the device is near any other magnetic interference, be sure to stay away from magnetic things/object such as another electronic device, battery, magnet etc while using this digital compass.

2. Digital Compass or Compass digital require the device has at least accelerator and magnetometer to make this smart Compass to be function properly.

3. Compass is a functional and simple digital compass with high precision to allow you determine the direction without using the GPS.

4. This smart compass is a great tool for any outdoor activities such as hiking, traveling, picnicking, fishing etc.

5. If the accuracy of this smart compass or non GPS compass become unreliable, calibrate the digital compass by simultaneously flipping and moving the phone back and front in patterns 8(as screenshot illustrate).

1. thank you.It's easy to use and fast function5 star shite thanks deleted right away... Doesn't work I own a real compass they both throw up different readings from each other... Your app can't be better than the real thing surly..... 🤔I really, really, like this app.

2. Well happy with itThis is the best dial with direction and degree increments....Latitude ad Longitude is a great bonus addition...Definitely recommend this app..Display is very clear and user friendly.

3. It is so fantastic I recommend this app to anyone.Very good, compass the best i have ever had, no problems at all and when pointed n, s, e, w it is very percice im very impressed whit this compass.

4. I recommend this app if you need a compass on your phone.This app is great.

5. It's easy to use and gives longitude and latitude coordinates.

6. Good visibility with this compass app.

7. Bravo!!So far it works all right but it's only been in for a day so I haven't really had time to totally check it out I can update more later.

8. It shows the longitude and latitude.

9. Is easy to follow or find where you are or where you want to go.

10. it works alright , had to shake the phone and calibrate it.

11. I am from flying background and have used such compasses as standby.I just downloaded the app.

1. Fix Compass Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Compass: Restarting the app will resolve most errors.
2. Update the Compass App. Here is how:
   1. On Android goto PlayStore » Search for "Compass" » Open Compass » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Compass » click "UPDATE".
3. Clear Compass app cache: Clearing cached data will force your app to retrieve the latest data directly from Compass servers.
   1. On Android, goto Settings » Apps » Select "Compass" » click Storage » click "Clear Cache".
4. Check Compass app permissions. If any of these permissions required to use your device's features are disenabled, Compass might not work.
5. Uninstall and reinstall Compass. If nothing else has worked, completely uninstall Compass then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Compass not working

2. Fix Compass Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Compass be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Compass not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Compass may not be able to connect to the Internet when running in the background.