Contact Sound meter Customer Service

Why should I report an Issue with Sound meter : SPL & dB meter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KTW Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I know that my TV volume does not really go through to his apartment, so I used the app to measure the dbs from the TV and then turned my guitar amp to the equal level;even though the kind of signal is different the level was approximate enough for her to give me feedback and say it doesn't really make much of a difference.Really accurate and lets you set a timer for how long the decibel amount shows on the screen.

2. Then went back to the exact same reading as it did no matter what volume came from my home stereo speakers.No matter how loud the music is its stuck at 75 80db this app is fake, while I know I was pushing way beyond 100dbI have zero idea how Not to sound like a payd add.

3. The ability to calibrate it is what made this app great IMO!To get out of this screen I have to physically shut my phone down for at least 3 or 4 minutes because I try to fire it up back again within that time frame I still have sound meter screen.

4. Do not trust itDid not change reading while sound was increased, only registered a quick change in reading when I unplugged my calibrated microphone from the phone.

5. Worked wonders!This app turned out to be pretty accurate when compared to a Pro digital sound meter.

6. Wish it could correctly identify the sound thoughIt's ok to get a ballpark, ads & popups are a little annoying, but functional to determine how loud outside hangs are.

7. This world is never quiet so its impossible to get it at null but it does a pretty spot on job with helping me follow the sound requirements.

8. Otherwise it's an okay app.Extremely inaccurate, shows that everything is 75-80db when a real meter can be up to 15db more accurate than this app.

9. "Real time charting" is nice to kind of pick out what is what, but overall use the app sparingly to cut down on resources, and passive listening.

10. It is picking up a deep low sound hitting the walls of the house.

11. This app lets me show people the vibration i hear and feel.

1. Fix Sound meter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sound meter: Restarting the app will resolve most errors.
2. Update the Sound meter App. Here is how:
   1. On Android goto PlayStore » Search for "Sound meter" » Open Sound meter : SPL & dB meter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sound meter » click "UPDATE".
3. Clear Sound meter : SPL & dB meter app cache: Clearing cached data will force your app to retrieve the latest data directly from Sound meter servers.
   1. On Android, goto Settings » Apps » Select "Sound meter : SPL & dB meter" » click Storage » click "Clear Cache".
4. Check Sound meter app permissions. If any of these permissions required to use your device's features are disenabled, Sound meter might not work.
5. Uninstall and reinstall Sound meter. If nothing else has worked, completely uninstall Sound meter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sound meter not working

2. Fix Sound meter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sound meter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sound meter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sound meter may not be able to connect to the Internet when running in the background.