Contact Smart Watch S2/C2 Customer Service

Why should I report an Issue with Smart Watch S2/C2?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Beijing Kangshuo Information Technology Co.,Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 1、Highlighting function, smart reminder: After APP is connected with smart watch, the watch provides very smart information reminder, such as call reminder, SMS reminder, application reminder, alarm reminder, etc.

2. With the friendly cooperation of APP, smart watches can easily receive and view instant messages and incoming calls to help users avoid missing important messages. 2. 3. 4. 5.

3. The Smart watch's APP,personal fitness assistant, pay attention to your exercise and take care of your sleep quality.

4. Setting the step goal and sleep goal can make your life more regular and healthy. 6.

1. But today, when I install this and tried to bind it with this app, it worked! Thanks Devs for fixing the problem,!Just got the smartwatch last week, and downloaded the app, I couldn't pair the watch in the op nor the Bluetooth, The app keeps crashing.

2. Feel like I've been scammed out of $120..Cannot connect watch to sync time anymore.

3. Dial has so little to choose from and took long time to sync to the watch, you need to keep the watch "active" else it will failed to sync.

4. it worked the first time i tried though 😕I love this watch because of many beautiful dial settings.

5. Watch has the wrong time and I can't even update it.Not syncing properly, stop syncing at night.

6. Watch became unsynced and every time I open the app now it just crashes.

7. =(At first, I was enjoying tha app and the watch, but now, the app keeps on crashing.

8. i can't connect with my watch, i have restarted the watch and reinstalled this app many times but it still crashes.

9. Please fix itI experienced before I cannot bind the smart watch with this app, uninstalled it several times.

10. So disappointing for me 😫Keeps crashing and can't reconnect watch.

11. The connection to the watch will keep disconnect.

1. Fix Smart Watch S2/C2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Watch S2/C2: Restarting the app will resolve most errors.
2. Update the Smart Watch S2/C2 App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Watch S2/C2" » Open Smart Watch S2/C2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Watch S2/C2 » click "UPDATE".
3. Clear Smart Watch S2/C2 app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Watch S2/C2 servers.
   1. On Android, goto Settings » Apps » Select "Smart Watch S2/C2" » click Storage » click "Clear Cache".
4. Check Smart Watch S2/C2 app permissions. If any of these permissions required to use your device's features are disenabled, Smart Watch S2/C2 might not work.
5. Uninstall and reinstall Smart Watch S2/C2. If nothing else has worked, completely uninstall Smart Watch S2/C2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Watch S2/C2 not working

2. Fix Smart Watch S2/C2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Watch S2/C2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Watch S2/C2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Watch S2/C2 may not be able to connect to the Internet when running in the background.