Published by GB HealthWatch

Report an issue with HealthWatch 360.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with HealthWatch 360?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GB HealthWatch to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HealthWatch 360

1. Find out what food choices can help prevent diet-induced chronic diseases such as high cholesterol, heart disease, type 2 diabetes, obesity, and Alzheimer’s. • Securely access your GB genetic test reports and scientific information on your DNA. • Receive personalized diet and nutrition recommendations based on your genetic test results. • Built-in dietary guidance to improve your health and combat disease. • Track dietary intake, physical activity, and health symptoms. • Receive daily nutrition reports with 30+ nutrients such as omega-3, potassium, sodium, and vitamin B12, plus top food recommendations. • Select from a wide array of meal plans and create/share recipes.

2. Receive personalized diet and nutrition recommendations based on your genetic test results.

3. HealthWatch 360 is designed by nutrition experts and provides personalized recommendations based on your DNA.

4. Receive DNA-based diet and nutrition recommendations.

5. Monitor not only calories, fat, carbs, protein, calcium, sodium, iron, vitamins A and C, but also glycemic index, omega-6:omega-3 ratio, potassium, magnesium, zinc, niacin, vitamin B12 and more.

6. Find out your daily nutrition score and how to improve your diet.

7. From hunger, mood, stress, anxiety, allergies, dry skin, back pain, headaches, migraines, canker sores, and hair loss to triglycerides, cholesterol, blood glucose and medications… you can even create a custom tracker!

8. A main highlight, your daily nutrition score rates your diet quality on a scale of 1 to 100.

9. Find out if you are at risk for diet-related health conditions such as gluten intolerance, iron deficiency, or high cholesterol.

10. A higher score means a healthier diet, a lower score, a less healthy one.

11. Discover which foods contribute most to your vitamin/mineral intake, and which cause too much sodium and added sugar.

HealthWatch 360 Customer Insights

1. It said I wasn't connected to the internet when I am, and all my other apps are working.Not getting otp to registerIt is an awesome app BUT I don't like how it measures fat, like your olive oils, it gives you a red frowny face if you go over even the Good fats, , example putting in 1 tbl of olive oil virtually puts you over the edge of your daily intake of fat even when it is a good fat..eating a egg does the same thing, and eggs are good for you.

2. Uninstalled!Cannot setup account, Email address is previously used for/with other apps.

3. Why not require an exclusive Email address for a solitary application? Rats!!My app has stopped working today.

4. But all the rest of my apps that require internet work fine.

5. I'd appreciate if somebody would do something about this.What happened? Love this app and have been using it for years, but when I opened it today it didn't work.

6. Other than that I like the appYou screwed up a perfectly good app.

7. Shocking! Tried to sign up but it doesn't accept/recognise my phone number.

8. It keeps telling me that I don't have internet.

9. Can't find foods I've saved easily.

Steps to Troubleshoot & Fix HealthWatch 360 Issues

1. Fix HealthWatch 360 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HealthWatch 360: Restarting the app will resolve most errors.
  2. Update the HealthWatch 360 App. Here is how:
    1. On Android goto PlayStore » Search for "HealthWatch 360" » Open HealthWatch 360 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HealthWatch 360 » click "UPDATE".
  3. Clear HealthWatch 360 app cache: Clearing cached data will force your app to retrieve the latest data directly from HealthWatch 360 servers.
    1. On Android, goto Settings » Apps » Select "HealthWatch 360" » click Storage » click "Clear Cache".
  4. Check HealthWatch 360 app permissions. If any of these permissions required to use your device's features are disenabled, HealthWatch 360 might not work.
  5. Uninstall and reinstall HealthWatch 360. If nothing else has worked, completely uninstall HealthWatch 360 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HealthWatch 360 not working


2. Fix HealthWatch 360 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HealthWatch 360 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HealthWatch 360 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HealthWatch 360 may not be able to connect to the Internet when running in the background.

Reported Issues