Contact Hf pro Customer Service

Why should I report an Issue with Hf pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen United Power Technology Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you don't read Chinese, forget about communicating with tech support, or reading instructions on how to activate your new see device.Hi... I wish we can change the device face or background to our liking because it will show more beauty and much personalized ... Please look into thisl Please do something about this issue... I would like to have the opportunity to change my wallpaper on my smart watch... Android user here samsung A51HryFine wouldnt connect to my phone, switched to Hf pro, same deal, the phone shows that its paired, the app says there is nothing connectedInstructions terrible.

2. A bit of a pain, probably full of spywareWont let me connect my watch please fix watches being unable to connect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!The app is saying location based services and my location is ON! Update this app so that is actually works!Finally found app that connects to my smart band straight away.

3. App, and corresponding device, is very poorly supported.

4. Finally got it to work.

5. Hard to shut off.

1. Fix Hf pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hf pro: Restarting the app will resolve most errors.
2. Update the Hf pro App. Here is how:
   1. On Android goto PlayStore » Search for "Hf pro" » Open Hf pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hf pro » click "UPDATE".
3. Clear Hf pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Hf pro servers.
   1. On Android, goto Settings » Apps » Select "Hf pro" » click Storage » click "Clear Cache".
4. Check Hf pro app permissions. If any of these permissions required to use your device's features are disenabled, Hf pro might not work.
5. Uninstall and reinstall Hf pro. If nothing else has worked, completely uninstall Hf pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hf pro not working

2. Fix Hf pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hf pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hf pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hf pro may not be able to connect to the Internet when running in the background.