Published by IT4YOU on Sep 16, 2024

Report an issue with HEARING AID APP.
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Why should I report an Issue with HEARING AID APP:PETRALEX 4 EAR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IT4YOU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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HEARING AID APP Customer Insights

1. Among the 20-30 hearing aid apps I've downloaded, I continue to return to this one as it's most definitely the best! Although I wish the noise suppression option would be somewhat included on the free app because after using it in the trial, without it the sounds are incredibly muffled and mixed together, very difficult to discern between for certain which noise is what.

2. Terrible for anything else! Having to hold the phone means the biggest thing you pick up is noise from your hands touching the mic, which friends out what needs to be heard.

3. The app's adaptive course helped me get used to the hearing amplifier technology quickly, and the dynamic compression feature ensures that even the quietest sounds are amplified without losing overall volume.

4. The software adjustments after testing seem appropriate but may need a little more tweaking to refine some tones/echoes/playback delay.Have found petralex to be incredibly helpful in a time of desperation and need.

5. This is my second round.it works very well with my apple airpods & I'm using a Google Pixel 7pro most of time.The only thing I would say it's a little glitchy when I first pair them up.

6. Please make the noise suppression included!Horrible! It would be really great if there were an option to use the headset mic instead of the phone mic.

7. I used to have hearing aids and I really miss having them because now either I feel lost, confused, or even left out not being able to hear.

8. It's ridiculous to think that someone holding their phone is a good idea!! This would only be good for situations where you can leave a phone on a table and pickup what you need to hear.

9. I highly recommend this app to anyone who needs help with their hearing.Use with Bose sound cancellation head set on Bluetooth.

10. I fixed this issue by uninstalling all other hearing aids apps and completely closed this app.

11. Hands down, 5 stars, but 4 stars because I am waiting for the update to fix the adaptation course crash.

Steps to Troubleshoot & Fix HEARING AID APP Issues

1. Fix HEARING AID APP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HEARING AID APP: Restarting the app will resolve most errors.
  2. Update the HEARING AID APP App. Here is how:
    1. On Android goto PlayStore » Search for "HEARING AID APP" » Open HEARING AID APP:PETRALEX 4 EAR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HEARING AID APP » click "UPDATE".
  3. Clear HEARING AID APP:PETRALEX 4 EAR app cache: Clearing cached data will force your app to retrieve the latest data directly from HEARING AID APP servers.
    1. On Android, goto Settings » Apps » Select "HEARING AID APP:PETRALEX 4 EAR" » click Storage » click "Clear Cache".
  4. Check HEARING AID APP app permissions. If any of these permissions required to use your device's features are disenabled, HEARING AID APP might not work.
  5. Uninstall and reinstall HEARING AID APP. If nothing else has worked, completely uninstall HEARING AID APP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HEARING AID APP not working


2. Fix HEARING AID APP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HEARING AID APP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HEARING AID APP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HEARING AID APP may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I need to establish a login ID and password.
    Can you help me with that, please?

    — by Joe Haase 2 years ago

  • I never signed up for a year long subscription and am being charged $60!!! I have seen multiple other complaints of the same nature. The email I got back from the company was the worst customer service email I have ever received!! There is no option to cancel your service, although I’m sure you’re already aware! I will not fucking stop until my requests are heard mother fuckers. You’ve messed with the wrong lady!!

    — by Emily Graves 3 years ago

  • I cancelled this subscription 2 days after I got it and just found out you have still been charging me for montbs...u can obviously see i havent been using ig...because I could not afford it and u have charged me over $60. Its ridiculously crazy im a single mother I can't afford to pay for something I cNcelled

    — by Marlene Sarter 3 years ago