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1. It wont pair, asks for bluetooth even though silk 3NX is not bluetooth (but is designed to be used with this app.) I got these for the remote support option as it's a 5hr round trip to my hearing professional and now they wont pair I'm asked to mail them back or take a whole day driving to them at my own expense.

2. They claimed I could adjust them through this app and locate them if lost ... but hearing aides won't pair to my phone.Not helpful for single ear hearing loss and also not effective for bicros users.

3. I was lied to ...misled and purchased an useless hearing aid that you can buy at at walmart for $19.99 to magnify sound..won't pair and now the code won't work anymore , got them for my 87 yr old mom , had to take out a loan to pay for them .

4. These are my first ever hearing aides and I'm left feeling sick, unsupported and basically ripped off.Won't connect to my hearing aid via Bluetooth or even communicate via acoustic.

5. actually depresses me .my last pair (strkey ) blew these awayMost useless app.

6. 3 months latter .they are terrible hearing aids not at all user friendly .I am going to give up on them.

7. These are not cheap hearing aides, I thought getting these was a step up.

8. Useless app.The app has a demo mode looks good but only volume in user mod .I used contact us but no reply .

9. always has to pair starts with useless sales info.

10. Stops/crashes during attempts to pair - and l'm using a Pixel 3 which is on the compatible list.

11. The old touch control app isn't designed for these but it works fine...but it isn't linked to the software that allows remote adjustment.

1. Fix Signia myHearing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Signia myHearing: Restarting the app will resolve most errors.
2. Update the Signia myHearing App. Here is how:
   1. On Android goto PlayStore » Search for "Signia myHearing" » Open Signia myHearing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Signia myHearing » click "UPDATE".
3. Clear Signia myHearing app cache: Clearing cached data will force your app to retrieve the latest data directly from Signia myHearing servers.
   1. On Android, goto Settings » Apps » Select "Signia myHearing" » click Storage » click "Clear Cache".
4. Check Signia myHearing app permissions. If any of these permissions required to use your device's features are disenabled, Signia myHearing might not work.
5. Uninstall and reinstall Signia myHearing. If nothing else has worked, completely uninstall Signia myHearing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Signia myHearing not working

2. Fix Signia myHearing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Signia myHearing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Signia myHearing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Signia myHearing may not be able to connect to the Internet when running in the background.