Published by InSimu

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Why should I report an Issue with InSimu Patient - Diagnose Virt?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InSimu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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InSimu Patient Customer Insights

1. Although I understand subscriptions are needed, I wish there was a "free version", a way to do things without subscription.I love this app, it's very well made and I'm already hooked.

2. The suggestions and recommendations are useless.good app, great idea BUT it's poorly optimised, get stuck reloading screens and is sometimes slow when changing between screens as well.

3. Anyways great app but learning only in hospital would be fine by me at this price.A good app for medical students.

4. Developers need to fix the performance and give some more aspects to the basic version (at least give us the correct diagnoses) before they expect a payment.I wish I knew it was a trial.

5. The developers should allow unlimited access to the app without subscription and block some featurOverall, Great app for practising clinical thinking.

6. Money grabbing much?? So instead of making the paid version better, you've made the free version nearly useless.

7. Could have been a lot better if the app was free with lesser available features for free users or if the premium subscription was cheaper.

8. The cases guide you through different pathologies, multiple approaches possible - it's your choice what tests to order, how much time to spend taking history and even if you'd rather refer the patient.

9. They should have at least given some modes.. like Silver mode ( advertisements), Gold mode ( you can use sm features, so less payment) platinum mode ( all features, full payment)... Something like that.

10. The premium version is truly awesome, but you can also make the most out of the app without paying.Edit* the free version now allows almost nothing.

11. Great source of learning clinical aspects of medicine, especially during this Covid Lockdown.

Steps to Troubleshoot & Fix InSimu Patient Issues

1. Fix InSimu Patient Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart InSimu Patient: Restarting the app will resolve most errors.
  2. Update the InSimu Patient App. Here is how:
    1. On Android goto PlayStore » Search for "InSimu Patient" » Open InSimu Patient - Diagnose Virt » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InSimu Patient » click "UPDATE".
  3. Clear InSimu Patient - Diagnose Virt app cache: Clearing cached data will force your app to retrieve the latest data directly from InSimu Patient servers.
    1. On Android, goto Settings » Apps » Select "InSimu Patient - Diagnose Virt" » click Storage » click "Clear Cache".
  4. Check InSimu Patient app permissions. If any of these permissions required to use your device's features are disenabled, InSimu Patient might not work.
  5. Uninstall and reinstall InSimu Patient. If nothing else has worked, completely uninstall InSimu Patient then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing InSimu Patient not working


2. Fix InSimu Patient Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make InSimu Patient be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to InSimu Patient not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, InSimu Patient may not be able to connect to the Internet when running in the background.

Reported Issues