Contact MaaS360 Secure Editor Customer Service

Why should I report an Issue with MaaS360 Secure Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MaaS360 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. MaaS360 Secure Editor is a powerful office suite which allows you to work with your business documents while on the go. - Easily work with email attachments and other files from MaaS360 for Android.

2. Notes: This application requires an account with MaaS360.

3. If your company uses MaaS360, please contact your help desk.

1. Not reliable when I need to open a document quickly during a mtg.I was forced to install this app because I needed to install office email in my phone.

2. I have been trying for 3 days to open app, it still says "Pending".

3. It comes along with the whole package, apparently.

4. I have no idea what it was or why I had to have it in my phone.

5. I always have problems with the app opening.

6. It's a load of nonsense.

1. Fix MaaS360 Secure Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MaaS360 Secure Editor: Restarting the app will resolve most errors.
2. Update the MaaS360 Secure Editor App. Here is how:
   1. On Android goto PlayStore » Search for "MaaS360 Secure Editor" » Open MaaS360 Secure Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MaaS360 Secure Editor » click "UPDATE".
3. Clear MaaS360 Secure Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from MaaS360 Secure Editor servers.
   1. On Android, goto Settings » Apps » Select "MaaS360 Secure Editor" » click Storage » click "Clear Cache".
4. Check MaaS360 Secure Editor app permissions. If any of these permissions required to use your device's features are disenabled, MaaS360 Secure Editor might not work.
5. Uninstall and reinstall MaaS360 Secure Editor. If nothing else has worked, completely uninstall MaaS360 Secure Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MaaS360 Secure Editor not working

2. Fix MaaS360 Secure Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MaaS360 Secure Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MaaS360 Secure Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MaaS360 Secure Editor may not be able to connect to the Internet when running in the background.