Published by HP Inc. on Aug 13, 2024

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Why should I report an Issue with HP Print Service Plugin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HP Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HP Print Service Plugin

1. The HP Print Service Plugin is the only print driver that you'll need to easily print documents, emails and pictures from print-supported applications to a variety of HP Printers, including HP OfficeJet, HP LaserJet, HP DesignJet, HP Photosmart, HP DeskJet and HP Envy.

2. Just tap the menu button to reveal the print option.

3. Just select Print or Share to PSP when you need to print.

4. Location of menu button may vary depending on your model of Android™ device.

5. The HP Print Service Plugin simplifies printing on your Android™ Lollipop™ (v5. 0) and newer devices.

HP Print Service Plugin Customer Insights

1. Update for 2023 I've upgraded to a new phone and the software continues to work well, it can be a bit wonky at times, taking more time than you think it should to connect and be in a "ready to print" status but otherwise, no complaints.

2. I still have it 5 stars because it's the best phone printer app I've had to use over the years.Horrible experiences trying to print 95% of the time.

3. No other way to print so will email to a friend whose printer does what it's supposed to.

4. I have to select a different printer (that doesn't exist but shows up in the printer choice list anyway) and then switch back to the printer that's supposed to connect automatically.

5. I can also only print when the app has been opened and recognize my printer is connected.

6. With poor print quality of the machine and the absolute catastrophic failure of the app, I'll never buy HP again.So So.. When it works, it's great and convenient, but when it doesn't, it's very frustrating.

7. My printer doesn't always connect automatically so it take 30 mins to an hour to figure out the problem or to try to get it connected on the right IP address for it work & that isn't always the issue.

8. For free I can put up with it.I hate that you have to go through so many different steps each time you want to print a photo.

9. Printer connection issues and login issues and issues with settings and navigation in app, seems like it's always a different way to do the same thing or get the same result, especially from different devices.

10. Have multiple issues every time I try to print.

11. How hard could it be to make fit to page the default? It also takes forever to print a picture once you do select it because it just says processing for ages.Terrible. Just terrible.

Steps to Troubleshoot & Fix HP Print Service Plugin Issues

1. Fix HP Print Service Plugin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HP Print Service Plugin: Restarting the app will resolve most errors.
  2. Update the HP Print Service Plugin App. Here is how:
    1. On Android goto PlayStore » Search for "HP Print Service Plugin" » Open HP Print Service Plugin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HP Print Service Plugin » click "UPDATE".
  3. Clear HP Print Service Plugin app cache: Clearing cached data will force your app to retrieve the latest data directly from HP Print Service Plugin servers.
    1. On Android, goto Settings » Apps » Select "HP Print Service Plugin" » click Storage » click "Clear Cache".
  4. Check HP Print Service Plugin app permissions. If any of these permissions required to use your device's features are disenabled, HP Print Service Plugin might not work.
  5. Uninstall and reinstall HP Print Service Plugin. If nothing else has worked, completely uninstall HP Print Service Plugin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HP Print Service Plugin not working


2. Fix HP Print Service Plugin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HP Print Service Plugin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HP Print Service Plugin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HP Print Service Plugin may not be able to connect to the Internet when running in the background.

Reported Issues