Published by EgoSecure GmbH

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Why should I report an Issue with EgoSecure Encryption Anywhere?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EgoSecure GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About EgoSecure Encryption Anywhere

1. All necessary operations for files and folders in local (device, SD card) and cloud (Dropbox, Google Drive, MagentaCLOUD, Box, OneDrive, Yandex. Disk) storages.

2. The application provides all necessary operations to efficiently process files and folders.

3. Operations on decrypted files and folders can be performed directly in Decrypted section.

4. For example, files encrypted by EgoSecure Agent or the application for iOS can be decrypted by the application for Android and vice versa, files encrypted by the application for Android can be decrypted by EgoSecure Agent or by the application for iOS. 15. Multi-language support.

5. All operations on favorite files and folders can be performed directly in Favorites section. 5.

6. Any files can be encrypted in order to protect them from unauthorized access when they are stored on a device or in cloud storage (data at rest) or transferred via open communication channels like the Internet (data in motion). 1.

7. Quick and direct access to decrypted files and folders.

8. One-tap encryption of all controlled files on leaving the application. 6.

9. Quick and direct access to necessary files and folders.

10. User can immediately recognize modified and encrypted files as well as favorite files and folders. 10.

11. Single and multiple files and folders operations.

EgoSecure Encryption Anywhere Customer Insights

1. This app is very smoothly, work neatly; same file, same folder no other unnecessary unknown extra files, fully offline... need more features, file name encryption option, sometime even in size, encrypted file viewer as long as the right password saved i.e no need to re-encrypt it manually more options on controlled files.

2. always do this! then everything will work as usually.not all video codecs are supported by the built in player.you can only hear sounds.is there a way that a built in player can play it without decrypting?that will saves a lot of time.still files can still seen by prying eyes.it should hid it automatically within sdcard.maybe by changing its extension and its file properties.Solid app and does what it should, no fuss nor complex procedures.

3. Hope to see this in an update real soon!This app v is very good and seems to do good job and does give good protection and no issues with this app and I recommend this app for all your devices it's been a good app it has good setup easy to use and works and gives you service as it says it does try it out if you don't like it Uninstaller the program app but it won't harm your devices.Please make uploading easier, its hard for a beginner to find out how to upload files.

4. very annoying.I am hesitating and blaming an unsecured open wifi since i can not open any files.

5. it doesn't lock the folder.. so in this case the encryption is not on the directory but only on the files in it.

6. My main issue is that there should be an option to have encrypted files renamed with some random anonymous naming method.

7. stupid to update while use open unsecured wifi! but the product itself was working really good.

8. too bad, cause it should prevent access to the folder 1st.Very nice app work as expected 100% recommended than many apps of the same or claimed to be.

9. Am not a programmer, those are my comments and suggestions as a user...Best app for file system type encryption.

10. Well doneive tried alot of encryption apps on the play store but this one is the worst.

11. Only app that even has similar function is the Encrypt option inside of Solid ExplorerI am sure this works, I have tested it.

Steps to Troubleshoot & Fix EgoSecure Encryption Anywhere Issues

1. Fix EgoSecure Encryption Anywhere Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EgoSecure Encryption Anywhere: Restarting the app will resolve most errors.
  2. Update the EgoSecure Encryption Anywhere App. Here is how:
    1. On Android goto PlayStore » Search for "EgoSecure Encryption Anywhere" » Open EgoSecure Encryption Anywhere » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EgoSecure Encryption Anywhere » click "UPDATE".
  3. Clear EgoSecure Encryption Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from EgoSecure Encryption Anywhere servers.
    1. On Android, goto Settings » Apps » Select "EgoSecure Encryption Anywhere" » click Storage » click "Clear Cache".
  4. Check EgoSecure Encryption Anywhere app permissions. If any of these permissions required to use your device's features are disenabled, EgoSecure Encryption Anywhere might not work.
  5. Uninstall and reinstall EgoSecure Encryption Anywhere. If nothing else has worked, completely uninstall EgoSecure Encryption Anywhere then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EgoSecure Encryption Anywhere not working


2. Fix EgoSecure Encryption Anywhere Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EgoSecure Encryption Anywhere be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EgoSecure Encryption Anywhere not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EgoSecure Encryption Anywhere may not be able to connect to the Internet when running in the background.

Reported Issues