Contact Confide Customer Service

Why should I report an Issue with Confide - secure messenger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Confide to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. BE SMART, USE IT!free trial beware turns out it's not so free when cancelling the subscription make sure you remove it from your Paypal as well as the billing department of confide, dont cancel it properly and they will continue with the yearly subscription fee which is $50 without any notification I am currently in a dispute lodged with PayPal I still use the free version but in my opinion the paid version was not what I needed.

2. Now, I had to open a new account (for some days) and came up with other surprise, 'incognito mode' is no longer available for the free version, so they are forcing to pay for using it, as free version is starting to be demo.

3. I am dissapointed because the functions are not available for free version as when I started using it.Installed the app, but stopped short of signing up.

4. Firstly in the free version, now with suscription due to with updates, they started to restrict the number of attachments.

5. this really upsets me.even the free to use version is packed with security settings, a primogenitor for personal messaging security.

6. Help!!!!!The free version seems to me more like a demo version now.

7. Both are FREE, offer end-to-encryption, as well as message deletion, and phone calls are also encrypted.

8. Reason? It asks for my email address and mobile number; so there goes anonymity and privacy for a six!!! Monthly / annual fees? Sorry, a one time fee is what I seek.

9. They also store no data other than the phone number being used.I was invited to Confide by a very good friend.

10. Remove the requirement of signing up with an email address and mobile number, have a one time purchase fee and I'll sign up.

11. i didnt actually agree to pay for the service, and when i tried to double check to make sure my account was cancelled (for lack of a better word) , it said i didnt have an account.

1. Fix Confide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Confide: Restarting the app will resolve most errors.
2. Update the Confide App. Here is how:
   1. On Android goto PlayStore » Search for "Confide" » Open Confide - secure messenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Confide » click "UPDATE".
3. Clear Confide - secure messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Confide servers.
   1. On Android, goto Settings » Apps » Select "Confide - secure messenger" » click Storage » click "Clear Cache".
4. Check Confide app permissions. If any of these permissions required to use your device's features are disenabled, Confide might not work.
5. Uninstall and reinstall Confide. If nothing else has worked, completely uninstall Confide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Confide not working

2. Fix Confide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Confide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Confide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Confide may not be able to connect to the Internet when running in the background.