Contact Vault Customer Service

Why should I report an Issue with Vault - Budget Planner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of S. Tubin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wish it has these features that SmartAmount did: a balance graph that shows data points by the day instead of the beginning of the month.

2. Also, wish it had the ability to make one time exceptions for recurring payments for its amount AND date.Exactly what I was looking for, I downloaded to see what features this has, ended up paying for the pro version.

3. You can customize so much.Great user interface, I love the many different options for income and the different expense intervals it makes it easier to fully picture my money out and money In.

4. Being able to reduce time by adding a search option would be a nice feature, I believe.

5. This helps to show if your balance drops below 0 at any point of the year and beyond, without having to scroll through each month one by one to find the negative amounts.

6. I can see funds available on any given day, and I love that I can check off bills as I pay them or if they're auto paid.

7. Being able to set an approximate amount for bills and change to reflect it later is great, especially for reoccurring payments.

8. I hope the developer adds the feature to create recurring transfers from one account to another, instead of just one-time transfer with the option of adding a note/comment.

9. it didn't give me a chance to read the instructions before it brought the pop-ups that required instruction.Love this budget planner! I have paid for the pro.

10. It's wonderfully convenient and easy!First things first, overall I used to love this app.

11. Easy to use and all the features I could ever want! Definitely worth $4 to be able to budget further out👍Simple.

1. Fix Vault Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vault: Restarting the app will resolve most errors.
2. Update the Vault App. Here is how:
   1. On Android goto PlayStore » Search for "Vault" » Open Vault - Budget Planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vault » click "UPDATE".
3. Clear Vault - Budget Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Vault servers.
   1. On Android, goto Settings » Apps » Select "Vault - Budget Planner" » click Storage » click "Clear Cache".
4. Check Vault app permissions. If any of these permissions required to use your device's features are disenabled, Vault might not work.
5. Uninstall and reinstall Vault. If nothing else has worked, completely uninstall Vault then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vault not working

2. Fix Vault Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vault be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vault not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vault may not be able to connect to the Internet when running in the background.