Published by Founders Bank on Nov 21, 2024

Report an issue with Founders Bank Personal.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Founders Bank Personal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Founders Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Founders Bank Personal

1. Founders Bank Personal is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view.

2. To use the Founders Bank Personal app, you must be enrolled as a Founders Bank digital banking user.

3. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

4. Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

5. Keep your transactions organized by allowing you to add tags, notes, and photos of receipts and checks.

6. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

Founders Bank Personal Customer Insights

Steps to Troubleshoot & Fix Founders Bank Personal Issues

1. Fix Founders Bank Personal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Founders Bank Personal: Restarting the app will resolve most errors.
  2. Update the Founders Bank Personal App. Here is how:
    1. On Android goto PlayStore » Search for "Founders Bank Personal" » Open Founders Bank Personal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Founders Bank Personal » click "UPDATE".
  3. Clear Founders Bank Personal app cache: Clearing cached data will force your app to retrieve the latest data directly from Founders Bank Personal servers.
    1. On Android, goto Settings » Apps » Select "Founders Bank Personal" » click Storage » click "Clear Cache".
  4. Check Founders Bank Personal app permissions. If any of these permissions required to use your device's features are disenabled, Founders Bank Personal might not work.
  5. Uninstall and reinstall Founders Bank Personal. If nothing else has worked, completely uninstall Founders Bank Personal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Founders Bank Personal not working


2. Fix Founders Bank Personal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Founders Bank Personal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Founders Bank Personal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Founders Bank Personal may not be able to connect to the Internet when running in the background.

Reported Issues