Contact Pilgrim Bank Customer Service

Why should I report an Issue with Pilgrim Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pilgrim Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All easy!Love it very easy to use and you can take a picture of your check and it goes right into your account without going to the store and cash for a feeCan check balance, transfer funds on the fly anytime.

2. Have had trouble depositing checks, and sometimes it will just open to a blank screen that makes it unusable.Great app.

3. Pay bills, transfer funds, check balances.

4. Sometimes hard to figure out what store debit was for.Easy to use.

5. Works fine when it works at all.

6. Don't like the lack of info on debits.

7. Exactly what I needed.Love my app.

8. as it always keeps me updated...Thank you for being a 5 star app and bank.Very easy to use and not confusing.The customer service at the Decatur branch is outstanding.

9. Linda, Amanda, and Pam just rock when it comes to customer service.Just did mobile banking.

1. Fix Pilgrim Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pilgrim Bank: Restarting the app will resolve most errors.
2. Update the Pilgrim Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Pilgrim Bank" » Open Pilgrim Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pilgrim Bank » click "UPDATE".
3. Clear Pilgrim Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Pilgrim Bank servers.
   1. On Android, goto Settings » Apps » Select "Pilgrim Bank Mobile" » click Storage » click "Clear Cache".
4. Check Pilgrim Bank app permissions. If any of these permissions required to use your device's features are disenabled, Pilgrim Bank might not work.
5. Uninstall and reinstall Pilgrim Bank. If nothing else has worked, completely uninstall Pilgrim Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pilgrim Bank not working

2. Fix Pilgrim Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pilgrim Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pilgrim Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pilgrim Bank may not be able to connect to the Internet when running in the background.