Contact Meta Ads Manager Customer Service

Why should I report an Issue with Meta Ads Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Facebook to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Stay connected with your campaigns, no matter where you are.

2. Create, edit and get insights from ads across Meta technologies, including Facebook, Instagram, Messenger, WhatsApp and more.

1. So, if you decide to advertise on FB, which almost doubled my business, know that there is ZERO customer service if you need assistance with an ad or u have a billing issue!Ever since Facebook made it so pages function as profiles you can switch to, this app does not show events associated with my pages, nor shows posts made since the UI change.

2. Just as important, the ads data is not consistent across the app and desktop, and the design, although elegant and mobile friendly, is different enough that it's not easy to compare core KPI's across Campaigns and Ad Sets.

3. It should be possible to do from start to end thru their mobile app.I think in theory this app has been thought through from a technical POV, but it's too unlike the desktop version of FBM (which already has a learning curve to use/read), that it's basically unusable.

4. It's not so much about using preset dashboards or making the app work for me-- it's about accessing the most important information quickly and knowing it's accurate so I don't need to look at my computer.Not bad.

5. It didn't have words like religion, Bible, or Jesus And if you look at various spots it gets confusing on how much you really spent on ads.This app is honestly pretty terrible compared to the desktop version.

6. But why does the Ad Account list have to lazy load? And there's no search, so it takes 5+ seconds to wait for the Ad Accounts to load as I scroll down.

7. Show me this in one bit size dashboard without having to click through different levels and scrolling so much, and I'll happily change my rating.

8. I do like the new aesthetics on this update, but need to fix bugs to make it useful again.You'd think Facebook would iron out the flaws in this app but no.

9. The app frequently fails to display information properly, which makes evaluating ad performance less reliable and interferes with editing ads and ad sets.

10. You can't globally turn off certain notifications, so you have to do it per Ad Account.

11. Not responsive when I try to open a campaign to view specific ad sets.

1. Fix Meta Ads Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Meta Ads Manager: Restarting the app will resolve most errors.
2. Update the Meta Ads Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Meta Ads Manager" » Open Meta Ads Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Meta Ads Manager » click "UPDATE".
3. Clear Meta Ads Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Meta Ads Manager servers.
   1. On Android, goto Settings » Apps » Select "Meta Ads Manager" » click Storage » click "Clear Cache".
4. Check Meta Ads Manager app permissions. If any of these permissions required to use your device's features are disenabled, Meta Ads Manager might not work.
5. Uninstall and reinstall Meta Ads Manager. If nothing else has worked, completely uninstall Meta Ads Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Meta Ads Manager not working

2. Fix Meta Ads Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Meta Ads Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Meta Ads Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Meta Ads Manager may not be able to connect to the Internet when running in the background.