Contact Facebook Analytics Customer Service

Why should I report an Issue with Facebook Analytics?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Facebook to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There are no page insights or event values available, so you'll still need to visit the Pages Manager and Google Analytics apps for the full story.I don't see how this app helps me answer any of my demographic questions.

2. So it is of no use to monitor location of purchase for advertising more accurate.Very good functionality, BUT if you change your time zone from Pacific to GMT+1, chrash occurs and you are not able to restart the app ("keep saying something wrong"...), so you have to delete cache/all data to use it again.

3. You will receive a notification once your data is ready." And it's been days after I install and login to this app.It's okay.

4. Update: even if you reinstall the app you cannot select the previosly selected "event source" (Page) what has been already chrashed, you cannot run filters at all on these pages.

5. fix it asap:)I dont know what is the function of this apps when at first it's show that 'there were 32 Visitors' on FB then lure us to this app and install it.

6. This app is suitable for quickly checking basic metrics on-the-go, and is handy for adding visual impact to conversions about marketing performance.

7. The performance can be slow, and the 90-day history limit makes the app useless for anything other than performance monitoring.

8. The gotcha is it displays 32? Visitors to your Facebook page.

9. The error message says, "The action attempted is disallowed, because you have opted out of Facebook.

10. They are getting close to Twitter I guess and trying to push everyone away.Horrible. Takes forever to collect the data.

11. But when click the button and already finished install this there's nothing happen and not related with the adv/notification show on fb.

1. Fix Facebook Analytics Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Facebook Analytics: Restarting the app will resolve most errors.
2. Update the Facebook Analytics App. Here is how:
   1. On Android goto PlayStore » Search for "Facebook Analytics" » Open Facebook Analytics » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Facebook Analytics » click "UPDATE".
3. Clear Facebook Analytics app cache: Clearing cached data will force your app to retrieve the latest data directly from Facebook Analytics servers.
   1. On Android, goto Settings » Apps » Select "Facebook Analytics" » click Storage » click "Clear Cache".
4. Check Facebook Analytics app permissions. If any of these permissions required to use your device's features are disenabled, Facebook Analytics might not work.
5. Uninstall and reinstall Facebook Analytics. If nothing else has worked, completely uninstall Facebook Analytics then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Facebook Analytics not working

2. Fix Facebook Analytics Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Facebook Analytics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Facebook Analytics not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Facebook Analytics may not be able to connect to the Internet when running in the background.