Contact Creator Studio Customer Service

Why should I report an Issue with Creator Studio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Facebook to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Flexible Scheduling: Make changes to your scheduled video posts as your content demands evolve.

2. With a host of tools designed to make scheduling, analyzing and monetizing your videos easier than ever, the Creator Studio app has something for anyone looking to bring the very best content to their audience.

3. A Robust Content Library: View published, drafted and scheduled posts from one location.

4. Customizable Videos: Edit video titles and descriptions for tailor-made content.

5. Detailed Video Insights: Analyze page and post-level insights, retention and distribution metrics to tweak your strategies.

6. Track Video Engagement: Monitor and manage comments and messages from people reacting to your content.

1. Even Facebook app's "Share external" feature doesn't recognise this app.Good but lacking many features that are found in the desktop browser.

2. Another issue is that this app does not appear in the list of apps that one can share pictures or videos from gallery.

3. Even the Facebook app’s "Share external" feature doesn’t recognize this app.....A lot of improvement needed for publishing option .

4. Select "Share" does not appear in the list of the apps We must upload from the app.

5. Sometimes it doesn't show video which got uploaded and after publishing the video, it takes time to get live.

6. Another problem is that the app is not on the list of apps that can share pictures or videos from the gallery.

7. Can't edit videos or pictures to fit publishing criteria, can't upload in bulk than select it to be published later.

8. It doesn't appear in the list of apps when "Share" is selected.

9. I'm hopeful for some glitch-fixes.The app has some little problems like it froze when I try to upload a video and I need to stop the process and open it again to make it work.

10. While publishing, scheduling the video, it doesn't even show how many percentage is completed.

11. Please try again." I manage two Facebook pages and every time I try to post through Instagram it wants to remove one of the accounts.

1. Fix Creator Studio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Creator Studio: Restarting the app will resolve most errors.
2. Update the Creator Studio App. Here is how:
   1. On Android goto PlayStore » Search for "Creator Studio" » Open Creator Studio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Creator Studio » click "UPDATE".
3. Clear Creator Studio app cache: Clearing cached data will force your app to retrieve the latest data directly from Creator Studio servers.
   1. On Android, goto Settings » Apps » Select "Creator Studio" » click Storage » click "Clear Cache".
4. Check Creator Studio app permissions. If any of these permissions required to use your device's features are disenabled, Creator Studio might not work.
5. Uninstall and reinstall Creator Studio. If nothing else has worked, completely uninstall Creator Studio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Creator Studio not working

2. Fix Creator Studio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Creator Studio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Creator Studio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Creator Studio may not be able to connect to the Internet when running in the background.