Contact Workers CU Customer Service

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1. The manual camera for the back of the check seemingly takes pictures whenever it wants rather then when the photo is actually focused? Idk other than that though it's really useful for keeping track of my transactions and it beats driving to the bank.It needs a makeover.

2. Mobile deposit works ~50% of the time and you can't silence the camera shutter sound, so you always have to endure this full-volume CLICK when you take pictures of the check.

3. Transfers are simple and fast and mobile check deposits are convenient and easy.

4. Maybe a warning when you click "deposit" that "your transaction is not complete until you approve the images of the check".

5. I have debit notifications enabled for high-amounts, but they're 1-2 days late (e.g., rent check cashes the 8th and I get notified on the 9th-10th).

6. Constant spam and ads for their services, but they keep stripping away the "small town bank" feel and it shows.This banking app works well.

7. Also the addition of a 'calculator' function would also help in determining how future expected transactions will affect account balance.

8. Days later one of the deposits were reflected on the online portal and there was no record of the other.

9. So much more convenient than using the ATM or drive-through.I had an experience where two checks were deposited one right after the other within a 5 minute period.

10. They had some serious issues with online deposit imaging but that seems to have been worked out.

11. It provides to me the account information I need, though more info in some transactions would be helpful.

1. Fix Workers CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Workers CU: Restarting the app will resolve most errors.
2. Update the Workers CU App. Here is how:
   1. On Android goto PlayStore » Search for "Workers CU" » Open Workers CU Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Workers CU » click "UPDATE".
3. Clear Workers CU Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Workers CU servers.
   1. On Android, goto Settings » Apps » Select "Workers CU Mobile Banking" » click Storage » click "Clear Cache".
4. Check Workers CU app permissions. If any of these permissions required to use your device's features are disenabled, Workers CU might not work.
5. Uninstall and reinstall Workers CU. If nothing else has worked, completely uninstall Workers CU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Workers CU not working

2. Fix Workers CU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Workers CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Workers CU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Workers CU may not be able to connect to the Internet when running in the background.