Contact Workers CU Customer Service

Why should I report an Issue with Workers CU Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Workers' Credit Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use your existing Workers Credit Union Home Banking user name and password to login to Workers Mobile Android Smartphone Application.

2. The Workers Credit Union Mobile Android Smartphone App and Wear OS gives you free*, fast access to your accounts and more.

3. The Workers App allows you to view account balances and histories, pay bills, transfer funds, and find the nearest Workers branch or ATM location.

4. Workers Credit Union is the largest credit union in North Central Massachusetts. Visit to learn more. Workers Credit Union.... Doing what’s right... for you.

1. The manual camera for the back of the check seemingly takes pictures whenever it wants rather then when the photo is actually focused? Idk other than that though it's really useful for keeping track of my transactions and it beats driving to the bank.It needs a makeover.

2. Mobile deposit works ~50% of the time and you can't silence the camera shutter sound, so you always have to endure this full-volume CLICK when you take pictures of the check.

3. Transfers are simple and fast and mobile check deposits are convenient and easy.

4. Maybe a warning when you click "deposit" that "your transaction is not complete until you approve the images of the check".

5. I have debit notifications enabled for high-amounts, but they're 1-2 days late (e.g., rent check cashes the 8th and I get notified on the 9th-10th).

6. Constant spam and ads for their services, but they keep stripping away the "small town bank" feel and it shows.This banking app works well.

7. Also the addition of a 'calculator' function would also help in determining how future expected transactions will affect account balance.

8. Days later one of the deposits were reflected on the online portal and there was no record of the other.

9. So much more convenient than using the ATM or drive-through.I had an experience where two checks were deposited one right after the other within a 5 minute period.

10. They had some serious issues with online deposit imaging but that seems to have been worked out.

11. It provides to me the account information I need, though more info in some transactions would be helpful.

1. Fix Workers CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Workers CU: Restarting the app will resolve most errors.
2. Update the Workers CU App. Here is how:
   1. On Android goto PlayStore » Search for "Workers CU" » Open Workers CU Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Workers CU » click "UPDATE".
3. Clear Workers CU Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Workers CU servers.
   1. On Android, goto Settings » Apps » Select "Workers CU Mobile Banking" » click Storage » click "Clear Cache".
4. Check Workers CU app permissions. If any of these permissions required to use your device's features are disenabled, Workers CU might not work.
5. Uninstall and reinstall Workers CU. If nothing else has worked, completely uninstall Workers CU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Workers CU not working

2. Fix Workers CU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Workers CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Workers CU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Workers CU may not be able to connect to the Internet when running in the background.