Contact Work Log Customer Service

Why should I report an Issue with Work Log: Timesheet & Invoice?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WnO Time Tracker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It would very nice if there was a webapp to access the same data via a browserNot bad overall, would like to see when you add next entry that the start time changes to the finish time of the previous entry, also in client when it shows on the time sheet have the job number show as well, I have quite a few clients with multiple job numbersExcellent app, works very well for tracking hours worked, pay rate, tags for different projects etcEdit Dec 2021 - ever since the most recent update, the app struggles to open on my phone.

2. The break clock also never resets unless you toggle the default value option in the settings, and even that doesn't always work.Would be great if you could on time purchase for $10 and leave it at that, instead it has a dumb subscription service.

3. Would be great to just be able to put in set shift times and pick them when I input data rather than set the time every time.It's nice to colour code my clients and easily add hours and notes.

4. It often changes to showing the total time for a previous day and adding the current time to that until you punch out, at which time it logs the correct time.

5. Works well to track time and make a basic invoice.

6. Some improvement needed.EDIT: Turning off the default value in settings does not make a difference except for the clock in/out times it logs.

7. I had to subscribe because I'd been tracking my time then couldn't bill for it.

8. I can keep all my clients easily separated, and create professional looking invoices.Works well and easy to use.

9. When you're punched in you can pause for breaks but it would better if it let you know whether your time is running or paused.

10. Functionality is great in my experience, other than the subscription only option to pay I have yet to have a complaint.Update after some time: the app is perfect.

11. I would have easily paid $10-$20 one time just for the usefulness of the app.

1. Fix Work Log Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Work Log: Restarting the app will resolve most errors.
2. Update the Work Log App. Here is how:
   1. On Android goto PlayStore » Search for "Work Log" » Open Work Log: Timesheet & Invoice » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Work Log » click "UPDATE".
3. Clear Work Log: Timesheet & Invoice app cache: Clearing cached data will force your app to retrieve the latest data directly from Work Log servers.
   1. On Android, goto Settings » Apps » Select "Work Log: Timesheet & Invoice" » click Storage » click "Clear Cache".
4. Check Work Log app permissions. If any of these permissions required to use your device's features are disenabled, Work Log might not work.
5. Uninstall and reinstall Work Log. If nothing else has worked, completely uninstall Work Log then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Work Log not working

2. Fix Work Log Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Work Log be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Work Log not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Work Log may not be able to connect to the Internet when running in the background.