Published by AFRA Dev

contact Mining Guide for Electroneum (ETN) Chat with our AI-based Mining Guide Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Mining Guide?



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Why chat with our AI Mining Guide Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Mining Guide.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

Steps to Troubleshoot & Fix Mining Guide Issues

1. Fix Mining Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mining Guide: Restarting the app will resolve most errors.
  2. Update the Mining Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Mining Guide" » Open Mining Guide for Electroneum (ETN) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mining Guide » click "UPDATE".
  3. Clear Mining Guide for Electroneum (ETN) app cache: Clearing cached data will force your app to retrieve the latest data directly from Mining Guide servers.
    1. On Android, goto Settings » Apps » Select "Mining Guide for Electroneum (ETN)" » click Storage » click "Clear Cache".
  4. Check Mining Guide app permissions. If any of these permissions required to use your device's features are disenabled, Mining Guide might not work.
  5. Uninstall and reinstall Mining Guide. If nothing else has worked, completely uninstall Mining Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mining Guide not working


2. Fix Mining Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mining Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mining Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mining Guide may not be able to connect to the Internet when running in the background.

Reported Issues

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