Contact Zimperium MTD Customer Service

Why should I report an Issue with Zimperium MTD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zimperium INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Zimperium MTD collects threat information and system actions to help your security team detect malicious activities or attacks that may compromise your personal and/or corporate information.

2. Zimperium's Dynamic Detection Engine, enhanced by machine learning and continuous research, is capable of scaling with the needs of the modern workforce, securing devices against the most advanced threats.

3. Zimperium Mobile Threat Defense (MTD) -formerly known as zIPS- is a privacy-first application that provides comprehensive mobile security to the enterprise.

4. Zimperium enables enterprises to support and secure BYO and corporate-owned devices without sacrificing an employee’s privacy or personal data..

5. Your organization may enable a VPN in the Zimperium MTD app to safeguard devices from phishing and risky sites that can potentially compromise personal data.

6. NOTE: Zimperium MTD requires a valid business license to protect users from mobile threats.

7. It is designed to protect an employee’s device and information from device, network, app, and phishing attacks.

8. Zimperium MTD protects your privacy.

9. Please contact your security administrator before installing this application.

10. Any information collected on your device will never be shared or sold to a third party.

1. I now don't have work emails on my phone - productivity down App must be rewritten in c++ or other non managed language.The app doesn't work well on my Android 12 Google Pixel 6.

2. I have tested it with various malware which it detected, and also using WiFi MiTM and deauth attacks to capture WPA2 handshake - devices in my LAN not running zIPS can be exploited but zIPS alerted me as soon as the scan commenced.

3. The apps uses more power than outlook, teams, one note combined putting security at a highly higher priority than actual work.

4. Battery went from 100% to 22% is just 6 hours while the phone sat idle and the phone was very hot to the touch.

5. The developer really needs to fix the excess battery/CPU usage in the latest version as it makes the phone pretty useless.

6. I'd uninstall it if my work would allow, but doubt that will happen.It's the best app you can neuter by just force stopping or pausing the add, turning off all privileges to the app, and turning off location services.

7. It will allow you to use all Microsoft apps with no issues as the app cannot open and won't be able to access anything on your phone.

8. Oh and reviews about battery should post the app battery usage stats - mine is 1.6% after 45 days.App reported a bad app and recomended only using official sources.

9. Drains my battery, hogs resources and slows down my phone.

10. The app tracks everything to ensure it isn't a 'threat' the result makes the phone completly unusable.

11. Even when everything is green in status the emails doesn't work.

1. Fix Zimperium MTD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zimperium MTD: Restarting the app will resolve most errors.
2. Update the Zimperium MTD App. Here is how:
   1. On Android goto PlayStore » Search for "Zimperium MTD" » Open Zimperium MTD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zimperium MTD » click "UPDATE".
3. Clear Zimperium MTD app cache: Clearing cached data will force your app to retrieve the latest data directly from Zimperium MTD servers.
   1. On Android, goto Settings » Apps » Select "Zimperium MTD" » click Storage » click "Clear Cache".
4. Check Zimperium MTD app permissions. If any of these permissions required to use your device's features are disenabled, Zimperium MTD might not work.
5. Uninstall and reinstall Zimperium MTD. If nothing else has worked, completely uninstall Zimperium MTD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zimperium MTD not working

2. Fix Zimperium MTD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zimperium MTD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zimperium MTD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zimperium MTD may not be able to connect to the Internet when running in the background.