Published by CritterMap Software LLC

Report an issue with Brain Audio.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Brain Audio: Sleep Relax Focus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CritterMap Software LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Brain Audio: Sleep Relax Focus image 1 contact Brain Audio: Sleep Relax Focus image 2

Brain Audio Customer Insights

1. Even turn it back on if I wake up in the middle of the night and it helps me get back to sleep! 😴Fantastic! By far the best brainwave program I've found, You need a good set of headphones to experience it at its best but you will find that it will help with $5 headphones, that's not the case with 99% of brain wave apps.

2. It's been great, I fall asleep quick just about every night that I use it and I really like the focus tracks but, I wish the binaural music was louder and the voice was softer in the sleep ones.

3. Thanx so much to the support team for not ignoring my email.Don't waste your time with surveys, it keeps collecting your information then tells you that you're not a good fit for the survey, start another one.I have impressed with content of the app I really like the idea that you can buy tokens for the audio brilliantEvery track does what is claimed.

4. If there's a better app with more selections out there I've never found it, Enjoy!Hypnotic, infectious, multilayered, electronic track pulsating in background cuts through other noise and makes it effortless to just concentrate, focus and get busy.

5. Choices are limited but so far I like it better than other isochronic apps I have tried.Great app and in my subjective experience it really seems to work.

6. There should be a way to adjust it rather than just music on or off.It's great that you can pick and choose the sections to unlock and there are good options even without unlocking anything.

7. I have been using the Quick Sleep 32 minute session before bed and it's been great.

8. Great app Great content just the best in experience so far(in my opinion)I cannot download.

9. I was in a bad place and the relaxation and guided meditation really helped turn me aroundWorks as intended.

10. I love the fact I'm not forced into payment rather test the car before you purchase it.

11. always "Queued".. but after a week it was fixed.

Steps to Troubleshoot & Fix Brain Audio Issues

1. Fix Brain Audio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Brain Audio: Restarting the app will resolve most errors.
  2. Update the Brain Audio App. Here is how:
    1. On Android goto PlayStore » Search for "Brain Audio" » Open Brain Audio: Sleep Relax Focus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brain Audio » click "UPDATE".
  3. Clear Brain Audio: Sleep Relax Focus app cache: Clearing cached data will force your app to retrieve the latest data directly from Brain Audio servers.
    1. On Android, goto Settings » Apps » Select "Brain Audio: Sleep Relax Focus" » click Storage » click "Clear Cache".
  4. Check Brain Audio app permissions. If any of these permissions required to use your device's features are disenabled, Brain Audio might not work.
  5. Uninstall and reinstall Brain Audio. If nothing else has worked, completely uninstall Brain Audio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Brain Audio not working


2. Fix Brain Audio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Brain Audio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Brain Audio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Brain Audio may not be able to connect to the Internet when running in the background.

Reported Issues