Contact BackCountry Navigator GPS PRO Customer Service

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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Those are problems I had too, but I watched a few videos and (gasp) read the manual to find the fix (sometimes an app setting, sometimes an Android setting).I've used this app for years, includin the prior paid one and was one of the first to support the Kickstarter.

2. I always carry a backup battery just incase.I've used this app at least several times a month for a number of years now in the States and in Spain, and it's hands-down my favorite tool for backcountry navigation both on and off-trail.

3. They are of little value in the Backcountry but it is easier to locate places with them.Great app! As the information from Crittermap states, the app requires some practice before taking it on a major trip.

4. Many people complained that they couldn't get maps to load, or it stops tracking when your screen is off, or other problems.

5. The app shows where I begin hiking, but then it doesn't show any segments of my hike until I select "Show my current location," and then it draws a straight line to wherever I am (with infinity speed).

6. I enjoyed knowing the maximum up and down speeds, time moving and not moving, and other statistics; as well as making screen shots of the tracks.

7. Huh?This app is awesome! I use this on my phone and I have a handheld garmin GPS, using them side by side, obviously I much prefer the screen size, brightness and responsiveness of my phone.

8. There are a fair amount of maps available online and downloading sections for off line viewing is pretty good once you get used to it.

9. On rare occasion I run into small bugs and a few features could be optimized a tad, but the US topo map resolution and wide variety of open source and public domain map options are excellent.

10. I've been able to upload the files to my Google Earth account and see all the stats for where I've been.

11. I do a full walk through on my YT channel...Rough Riders Off-road.Great app! I happily paid $10 for the Pro version.

1. Fix BackCountry Navigator GPS PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BackCountry Navigator GPS PRO: Restarting the app will resolve most errors.
2. Update the BackCountry Navigator GPS PRO App. Here is how:
   1. On Android goto PlayStore » Search for "BackCountry Navigator GPS PRO" » Open BackCountry Navigator GPS PRO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BackCountry Navigator GPS PRO » click "UPDATE".
3. Clear BackCountry Navigator GPS PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from BackCountry Navigator GPS PRO servers.
   1. On Android, goto Settings » Apps » Select "BackCountry Navigator GPS PRO" » click Storage » click "Clear Cache".
4. Check BackCountry Navigator GPS PRO app permissions. If any of these permissions required to use your device's features are disenabled, BackCountry Navigator GPS PRO might not work.
5. Uninstall and reinstall BackCountry Navigator GPS PRO. If nothing else has worked, completely uninstall BackCountry Navigator GPS PRO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BackCountry Navigator GPS PRO not working

2. Fix BackCountry Navigator GPS PRO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BackCountry Navigator GPS PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BackCountry Navigator GPS PRO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BackCountry Navigator GPS PRO may not be able to connect to the Internet when running in the background.