Contact Brainwaves Customer Service

Why should I report an Issue with Brainwaves: Sleep & Meditation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iMobLife Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It charged year subscription right the way 53$! App is crashing constantly so it is not usable! Also all my provious purchases I've made over the years despaired! A lot of stolen money! I can't even log to my Facebook account by which most of those purchases were made.

2. Like Spotify or other audio apps have, to let you know something is playing.I bought the annual subscription when it was on sale at the beginning of the year.

3. I'd been using some freebie ones I'd "purchased" ages ago and decided to spring for a subscription.

4. Now it's a hassle and maybe not worth the subscription anymore.Even after the update, it keeps turning off until I wake my phone screen.

5. Since I didn't use it for a long time I wanted to try out week free trial for year subscription.

6. I absolutely Love it! It takes about 7 mins for your brainwaves to entrain, but I notice the difference right away! The cool thing is, you're strengthening the neural pathways for the desired brainwave (mind-state).

7. I tried to hang in there with hopes of the owner/company would fix this but nothing is being done... I will not be renewing my subscription! I am so disappointed in the quality of this app.

8. I use this nearly every day and will renew it next year.I'm done! First my saved recordings disappear and then the recordings are now skipping as long as 15 seconds in between.

9. I am talking to Google to get last payment back! Stay away!Some weeks ago I purchased all in one super package.

10. This app doesn't make it easy to create playlists, It takes time.

11. I've been using this app for about 5 yrs, and have purchased over 80 tones.

1. Fix Brainwaves Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brainwaves: Restarting the app will resolve most errors.
2. Update the Brainwaves App. Here is how:
   1. On Android goto PlayStore » Search for "Brainwaves" » Open Brainwaves: Sleep & Meditation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brainwaves » click "UPDATE".
3. Clear Brainwaves: Sleep & Meditation app cache: Clearing cached data will force your app to retrieve the latest data directly from Brainwaves servers.
   1. On Android, goto Settings » Apps » Select "Brainwaves: Sleep & Meditation" » click Storage » click "Clear Cache".
4. Check Brainwaves app permissions. If any of these permissions required to use your device's features are disenabled, Brainwaves might not work.
5. Uninstall and reinstall Brainwaves. If nothing else has worked, completely uninstall Brainwaves then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brainwaves not working

2. Fix Brainwaves Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brainwaves be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brainwaves not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brainwaves may not be able to connect to the Internet when running in the background.