Contact Binaural Beats Customer Service

Why should I report an Issue with Binaural Beats - Brain Waves?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Self Healing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Problems which took me more than 1 hour, i could solve them in just 15 to 20 minutes!I like this app, it has relaxing sounds that you can listen to, to help calm you down, excellent for that moment when experiencing a bit of road rage, or the frustration of tax season, give it a whirl and see what you think.I've purchased the rest of the meditations for 50% off, so why do I keep getting notification ads asking me to buy them for 50% off? And how do I get rid of the other in-app ads, they are extremely annoying and go against what the app is trying to promote.....relaxation and stress free.Great app, really effective and pleasant.

2. The selection of tones and ambient sounds is wide enough to give me a different experience each time I use it.its my first experience with any meditation app but i was totally blown away with music and the om sounds and the waves choice ...i would like to say ..its best out of best..after downloading an binaural beat fake with a slick interface I am surprised that this is a true binaural generator.

3. But to be fair, all the beats apps share this problemI enjoy being able to have music together with the beats as I find the beats by themselves is too intense for me.

4. It's annoying when you're trying to fall asleep listening to the 'rain' track.

5. Also the interface is ugly and very very old.I really love this app! I don't know if you will believe or not but just after listening for 30 minutes one night, the next day i could see the results.

6. After trying (& then deleting) 8 binaural beats apps.

7. Love the delta waves overlapping with sounds of rain and river.

8. For some reason now when I minimize the app to use other apps/programs while I'm listening, it will play for awhile, then suddenly stop.

9. I payed for it and when I choose "all night sleep" it stops after 10 minuts every time (I don't use the timer).

10. I'd give it 5⭐, but u can hear where the track stops & starts, to repeat the same track.

11. It's simple yet has enough options, few ads, & surprisingly, a far superior sound quality (vs.similar apps).

1. Fix Binaural Beats Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Binaural Beats: Restarting the app will resolve most errors.
2. Update the Binaural Beats App. Here is how:
   1. On Android goto PlayStore » Search for "Binaural Beats" » Open Binaural Beats - Brain Waves » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Binaural Beats » click "UPDATE".
3. Clear Binaural Beats - Brain Waves app cache: Clearing cached data will force your app to retrieve the latest data directly from Binaural Beats servers.
   1. On Android, goto Settings » Apps » Select "Binaural Beats - Brain Waves" » click Storage » click "Clear Cache".
4. Check Binaural Beats app permissions. If any of these permissions required to use your device's features are disenabled, Binaural Beats might not work.
5. Uninstall and reinstall Binaural Beats. If nothing else has worked, completely uninstall Binaural Beats then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Binaural Beats not working

2. Fix Binaural Beats Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Binaural Beats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Binaural Beats not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Binaural Beats may not be able to connect to the Internet when running in the background.