Published by serenely

Report an issue with Brain Waves.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Brain Waves for Deep Sleep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of serenely to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Brain Waves for Deep Sleep image 1 contact Brain Waves for Deep Sleep image 2

Brain Waves Customer Insights

1. Also timer for only 3 mins Max of beats, when I go to sleep I need at least 10 mins, can this change through the settings, I don't know, I clicked settings then got more ads.I would have given it 4 and the half but it's not their so it's gonna be four, so am facing a challenge , every time I try to go off the page of the music it stops and I read my note online with my phone but now if I get out of the music page it stops and I will go back to the app and do it again , please fix it because I really love this app other apps did not have what I wantedMaybe this is good for someone ... else : ...::::: My Opinion :::::... .... .... .... .... .... .. #1 No Control over jumping over Super Slow Entrances - simply in order to understand how loud the overall song will be, and/or if you enjoy this.

2. I'd prefer to have the option of setting the timer and it hold until I change it rather than setting it every night.I like that it can run in the background while I play my games(some don't and thats annoying) and theres no pronunciated sound loop thing like what happens on some these apps( it can take you out of the moment-I notice it ).What sealed the deal for me was the bonus free tracks under the market- a bunch not a few, nice touch!! (&wallpaper-I do check out my apps)Good job!Ads, I was trying to see if I liked the app, after installing I got ads every time I tried to listen.

3. Very, very good sounds ... but a lot of sites have great brainwave sounds, most have a sane UI that lets you know what's playing and what isn't ... knocked off one star for the super ironic juxtaposition of an ad for a a local crematorium chasing me around the app as I desperately tried to find some anti-depression sounds.I use the app for white noise to sleep and it's good for that.

4. About 10 minutes and I knew I was going premium.Too much ads.video ads that play with sound while you are trying to find a good music to sleep and you can't skip them until they are done.

5. BUT A single mistake is that, Offline mode has very less contents to choice a better one...Plzz Fixed this and make more contents in offline mode & also fix the Much more Ads🙏🙏Wow!!! This program and the Chakra Meditation app has slowed my hot flashes way, way down from a constant beinging put into an oven and baked to normal temp and the flashes are warm now, way less often and not as intense.

6. 2 Stars for Starting Potential but this App isn't nearly where the "Sound idea" should be.😘Best app for Mind Relaxation,make focused,Deep Sleep, Increase Powers😍 But have Much and Much Ads.....And the best think is that *It have both Online and Offline modes for more options* .

7. #2 For a "Sound App" especially for "meditation" - Shame on Super Loud, Unexpected Gambling Adverts - as this appears to *Gamble with someone's Physical Heart.

8. I have spent countless hours trying to find tones, ambient backgrounds and more.

9. I also slept more than 2 hours too! Which for me is Remarkable! This time I'm using "sound" to rewire me.

10. The samples songs in the free version are really good.

11. Literally skip songs on all of those four hours to find one.

Steps to Troubleshoot & Fix Brain Waves Issues

1. Fix Brain Waves Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Brain Waves: Restarting the app will resolve most errors.
  2. Update the Brain Waves App. Here is how:
    1. On Android goto PlayStore » Search for "Brain Waves" » Open Brain Waves for Deep Sleep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brain Waves » click "UPDATE".
  3. Clear Brain Waves for Deep Sleep app cache: Clearing cached data will force your app to retrieve the latest data directly from Brain Waves servers.
    1. On Android, goto Settings » Apps » Select "Brain Waves for Deep Sleep" » click Storage » click "Clear Cache".
  4. Check Brain Waves app permissions. If any of these permissions required to use your device's features are disenabled, Brain Waves might not work.
  5. Uninstall and reinstall Brain Waves. If nothing else has worked, completely uninstall Brain Waves then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Brain Waves not working


2. Fix Brain Waves Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Brain Waves be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Brain Waves not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Brain Waves may not be able to connect to the Internet when running in the background.

Reported Issues