Published by Junwei Zhang

Report an issue with CoinTiger-Crypto Exchange.
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Why should I report an Issue with CoinTiger-Crypto Exchange?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Junwei Zhang to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CoinTiger-Crypto Exchange

1. CoinTiger is the world's leading one-stop digital asset trading platform, supporting 500 + digital currency transactions such as bitcoin, Ethereum, dogcoin and uni, providing millions of users in 130 + countries with full stack financial services such as spot trading,futures and mining.

2. Create a safe, stable and high-quality blockchain asset trading platform for users in the digital world.

CoinTiger-Crypto Exchange Customer Insights

1. DYORSCan't logging my account, because sms verification code is not working since 20days, saying that maintenance is going on why they can't solve such a problem, moreover there is no option to log in site also because sms verification not working and there is no option to sent code through email, very upsetNice app, so lovely,,, but you people should remove the 3 usd buying minimum limit and put it at lest 1 usd minimum ,,, there are many coin to buy in the app,, I want you people to know that it difficult for people in other countries like the African countries to buy may coin, with that 3 usd minimum because dollar is very high in our local currency,, please I want the developers to look into it,,,, please make it easy for us to buy more coin, at least 1 usd minimum,,, thanksTired and tiring! Everytime it auto logs me out and then when I try to login says system is busy.

2. Thank you for your work.Everything is FAKE!!! Do not use this platform! You will not be able to take your money back!!! I'm using that 1 month now for day trading and i realised that i couldn't sale at the listing price i added, cause they have "wrong" prices to see so if you compare the cryptos with an othes exchange app you will see big difference in price!! KEEP AWAY FROM THEM! I already lost 40% of my Funds... and that wasn't my mistake! If you will see the diagrams you can see that the prices moving from a bot.The cointiger app is fantastic; it offers me early access to coins because they are the first exchange to list new coins and they offer tonnes of airdrops, from which I have benefitted, in contrast to other exchanges that don't.

3. I am no longer able to access my account, their support team have refused to address this issues.A reasonable experience overall.(Android version) Please work on the price alerts so that they can go off even when we are not in the app.

4. This is very terrible.Worst platform ever tried in my life! It doesn't make you trade, it frooze your holdings while trading and keeps it there for days.

5. I do think Coin Tiger needs to become more socially active & transparent so people will invest more.

6. Moreover, 50 euros have disappeared, you are thieves! Assistance is terrible! I don't recommend it, this platform is a scam!All my lifetime earnings are gone just in this app.

7. Lot of coins and wonderful verification process.

8. Yes they have a lot of $hit coins but I love them for that because often their early access before mainstream adoption.

9. Apps like binance and other have very solid and responsive support.

10. They have a user-friendly interface and excellent security.It has a wonderful interface, transaction are carried out quickly.

11. I believe cointiger is a fantastic cryptocurrency exchange that has a lot of potential right now.

Steps to Troubleshoot & Fix CoinTiger-Crypto Exchange Issues

1. Fix CoinTiger-Crypto Exchange Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CoinTiger-Crypto Exchange: Restarting the app will resolve most errors.
  2. Update the CoinTiger-Crypto Exchange App. Here is how:
    1. On Android goto PlayStore » Search for "CoinTiger-Crypto Exchange" » Open CoinTiger-Crypto Exchange » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinTiger-Crypto Exchange » click "UPDATE".
  3. Clear CoinTiger-Crypto Exchange app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinTiger-Crypto Exchange servers.
    1. On Android, goto Settings » Apps » Select "CoinTiger-Crypto Exchange" » click Storage » click "Clear Cache".
  4. Check CoinTiger-Crypto Exchange app permissions. If any of these permissions required to use your device's features are disenabled, CoinTiger-Crypto Exchange might not work.
  5. Uninstall and reinstall CoinTiger-Crypto Exchange. If nothing else has worked, completely uninstall CoinTiger-Crypto Exchange then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CoinTiger-Crypto Exchange not working


2. Fix CoinTiger-Crypto Exchange Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CoinTiger-Crypto Exchange be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CoinTiger-Crypto Exchange not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CoinTiger-Crypto Exchange may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I’m try to withdraw my bitcoin but it keeps saying I have to contact the customer service and I have tried it many times don’t even know how to contact them

    — by Meghan bean 9 months ago

  • i cannot log in and i have crypto in my wallet use for trading, what should i do?

    — by wilson pelayo 10 months ago

  • Hi there, I deleted my google authenticator mistakenly, and can’t locate my ID, trying to log in and the system is asking for google authenticator and I can’t log in, please how do I get access .
    Regards
    Ahmed sulaiman

    — by Ahmed sulaiman 1 year ago

  • Hello, I made an order to sell WTN coin by market price, but I found that the order filled with much lesser price than the now market price instead, that did waste about 40$ from my fund.. What is clear to everyone that Market price is Market price, no doubt that all big exchanges are dealing with market price order as the right now price, market price isn't ask and bid price, for those prices there's a limit order, and it's a kind of cheating from cointiger.com to fill a market price order with the ask price, there's no even mention about ask price when choosing market order on Android app trade page.

    You should solve that matter and fix that mistake, and refund my account with the right amount of balance, it won't be fine anyway else.
    My user email: woodroadrustic@redacted

    In the picture attached it shows the buying and selling market orders I made, when buying shows with market price, selling was with best ask price which is much lower, like 90% lower than the market price.

    — by Wood 2 years ago

  • I can't enter my account and I want to delete and recreate from the beginning with the same email and mobile number.

    — by ALI 2 years ago

  • i cant enter to my account ,it says the system is busy .so i want delete it and create from begining

    — by ALI 2 years ago

  • My kyc not verified what is prablam sar how much late place tel me sar re play

    — by NATTHI KRISHNA 2 years ago

  • My kyc not verified

    — by NATTHI KRISHNA 2 years ago

  • Hello, my account number is CT_6b0d34ca and my name is Stephen Baxter and I created an account on 9th November 2021 today but was unaware you do not accept bank transfers from the UK. So I wouls like to delte my account please and remove all my personal data under GDPR legislation.

    — by stephen baxter 3 years ago

  • I have another account on CoinTiger. I forgot the password. But now I can recall the password. That account is also verified. So, I don't need this account. Please delete this account permanently.

    — by Omar Faruk 3 years ago

  • My coin is frozon ,i have wait 2 Mont and 9 days and stil frozon my uid 4051039

    — by M rafizal 3 years ago