Published by CoinSpace on Dec 9, 2024

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Why should I report an Issue with Coin Wallet - Bitcoin & Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoinSpace to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Coin Wallet - Bitcoin & Crypto

1. Use your Coin Wallet to easily buy, sell, and exchange Bitcoin (BTC), Bitcoin cash (BCH), Ethereum (ETH), Ethereum Classic (ETC), Tether (USDT), Litecoin (LTC), Dogecoin (DOGE), Dash (DASH), Ripple (XRP), Stellar (XLM), EOS, Monero (XMR), Binance Smart Chain (BNB), Solana (SOL), Avalanche (AVAX), Cardano (ADA), TRON (TRX), Polygon (MATIC), Arbitrum One (ARB), Toncoin (TON), Optimism (OP), Fantom (FTM) and over 2000 ERC20, BEP20, ARC20, TRC20, SPL, Polygon, Arbitrum, Optimism, Fantom or DeFi tokens!

2. Trade Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (Ether ETH), Binance Coin (BNB), Solana (SOL), Avalanche (AVAX), Cardano (ADA) and over 2000 popular ERC20 and BEP20 tokens instantly with other cryptocurrencies or tokens in your Coin Wallet.

3. Buy & Sell Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Solana (SOL), Avalanche (AVAX), Cardano (ADA), Tether (USDT), USDC, Shiba Inu (SHIB), Toncoin (TON), Uniswap (UNI) and more crypto coins with ease!

4. Coin Wallet makes it simple to buy bitcoin and other cryptocurrencies with a credit card, checking account, cash, or another cryptocurrency!

5. Trusted by over 24 million crypto investors in over 170 countries, Coin Wallet is the most popular and secure cryptocurrency and Bitcoin wallet app.

6. With over $120B transacted in cryptocurrency, Coin Wallet is the simplest, most secure way to buy, sell, send and protect your Bitcoin wallet and cryptocurrency.

7. Coin Wallet makes it easy to transfer and migrate funds from other crypto wallets: Coinomi, Pine, Trust Wallet, Coinbase Wallet, Trustee, Blockchain, Edge, Guarda, Exodus.

8. Coin Wallet offers a simple and secure solution to your money transfer and crypto trading needs, ensuring that you alone have access to your price keys and cryptocurrencies.

9. The Coin Wallet is easy for everyone, from crypto wallet beginners to seasoned bitcoin wallet experts.

10. You'll see how easy it is to exchange, sell, and buy any cryptocurrency in your bitcoin wallet.

11. Easily exchange, sell, hold or buy bitcoin, bitcoin cash, ethereum, tether, solana, dogecoin and other cryptocurrency.

Coin Wallet Customer Insights

1. Love this whole platform, I'm new to the whole crypto scene and was lost trying to figure out how to cash out some money I won gambling online, until I found coin.space They made everything so simple and easy to receive 1 type of crypto then transfer it into another so I could then send it to another wallet where I could actually Liquidate it into real currency.

2. Its garbageA shortage of easier UI, does not reveal private keys if no funds remain, charges very high fees when it should have been better to voluntarily donate, hard lock at 4-digit PIN and 12-word passphrase else is a good multi-coin wallet applicationDark mode missing.

3. I checked them on google map, they even haven't a proper office, its a co-working place that means even if you go there its probably a dead end for you, after that i tried the support site that they have, and send an Email to them and here is the answer : Coin does not hold your keys for you.

4. They claim only the minimum blockchain fees are assessed but the build distributed here charges multiple doge, sometimes tens or even hundreds, when Dogecoin famously only requires 1 doge for even large transactions.

5. I use the langerhans wallet for Dogecoin anyway but it's frustrating because I'd like to recommend this one for general multi-coin use.I think it's a great app, but when purchasing large bitcoin amounts, my payment is rejected.

6. The app is easy enough to use, and that's the only reason for not giving a 1, simple and basic, nothing to say there, but definitely not worth your time for trading.Ok , i read some bad reviews about this app, and decided to investigate more about this service and im pretty sure something is not right here.

7. Is there a way to credit instead of debit to bypass this issue? Thanks.Ok, so 3 days after my first complaint to this company and they have done NOTHING!!! They have been sending me messages on how to fix it, but they have obviously NO clue what they are doing.

8. Where are these extra doge going? Are they going somewhere or are users simply forced to overpay? No option to edit fee.

9. I'd still be lost if it wasn't for these guys 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟Sent xmr from Kraken but it did not reach the wallet.

10. We cannot access accounts, recover keys, reset passphrase,I have no problems.

11. According to devs via mail, they are not planning to support for these functions in the near future.

Steps to Troubleshoot & Fix Coin Wallet Issues

1. Fix Coin Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coin Wallet: Restarting the app will resolve most errors.
  2. Update the Coin Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Coin Wallet" » Open Coin Wallet - Bitcoin & Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coin Wallet » click "UPDATE".
  3. Clear Coin Wallet - Bitcoin & Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from Coin Wallet servers.
    1. On Android, goto Settings » Apps » Select "Coin Wallet - Bitcoin & Crypto" » click Storage » click "Clear Cache".
  4. Check Coin Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Coin Wallet might not work.
  5. Uninstall and reinstall Coin Wallet. If nothing else has worked, completely uninstall Coin Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coin Wallet not working


2. Fix Coin Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coin Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coin Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coin Wallet may not be able to connect to the Internet when running in the background.

Reported Issues