Published by Coinomi on Nov 14, 2024

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Why should I report an Issue with Coinomi: Crypto Bitcoin Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Coinomi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Coinomi: Crypto Bitcoin Wallet image 1 contact Coinomi: Crypto Bitcoin Wallet image 2

About Coinomi: Crypto Bitcoin Wallet

1. Your funds, your freedom with Coinomi, the trusted all-in-one wallet for Bitcoin, Ethereum, Solana, and thousands of other blockchain assets.

2. Join millions in the crypto revolution with Coinomi.

3. Download now and take charge of your financial future.

Coinomi Customer Insights

1. Overall, it's a great wallet and I highly recommend it.There really is no wallet like Coinomi, that lets you control your private keys, and has such a diversity of coins.

2. Used to use this wallet back in 2017 and it was fine, tested it the last few days and had constant connection issues, balances not updating, failed transactions, not receiving transaction confirm reqs, etc.

3. The UI is decent.Coinomi is honestly one of the best crypto wallets I have ever used, because it supports countless cryptocurrencies, it's easy to use, and it has built-in support for exchanges and all the latest standards in the crypto world.

4. Certain coins just don't refresh from the blockchain, which is the whole point of a crypto wallet.

5. I was using another wallet that I liked, the mobile app was lacking so I really wanted something better.

6. Just keep forgetting that I always have to hit the reconnect button all the time and I sit just sit there waiting for ever wondering why it just freezes on a load loop every time I open the app or come back to it while multitasking in other apps.

7. Comes across as more professional than other apps I've tried on the game Google play store for crypto.Great app in theory, not when you download.

8. There's an integrated coin exchange, and you can use Wallet Connect to use token swap dApps, or any of the the DeFi Dapps.

9. They forgot their keys or wrote them down wrong, they don't know how to recover wallets, they leaked their info to someone or some site, yada yada yada.

10. When I messaged them they just said that it was having issues but it has been "having issues" for at least a year nowThe negative reviews in here are from dumb people.

11. The help desk sends me all kind of weird instructions to re-create the wallet in a competitor's app.

Steps to Troubleshoot & Fix Coinomi Issues

1. Fix Coinomi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coinomi: Restarting the app will resolve most errors.
  2. Update the Coinomi App. Here is how:
    1. On Android goto PlayStore » Search for "Coinomi" » Open Coinomi: Crypto Bitcoin Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coinomi » click "UPDATE".
  3. Clear Coinomi: Crypto Bitcoin Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Coinomi servers.
    1. On Android, goto Settings » Apps » Select "Coinomi: Crypto Bitcoin Wallet" » click Storage » click "Clear Cache".
  4. Check Coinomi app permissions. If any of these permissions required to use your device's features are disenabled, Coinomi might not work.
  5. Uninstall and reinstall Coinomi. If nothing else has worked, completely uninstall Coinomi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coinomi not working


2. Fix Coinomi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coinomi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coinomi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coinomi may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Not using crypto amymore

    — by Cynthia Alberti 2 years ago