Published by Coinbase Wallet on Nov 29, 2024

contact Coinbase Wallet: NFTs & Crypto Chat with our AI-based Coinbase Wallet Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Coinbase Wallet?



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What users are saying

1. Thanks.An interesting wallet for beginners with built in access to a few popular dapps like Compound and Uniswap! It's relatively easy to use but I hate that I can't fine tune the transactions to save on network fees at the expense of a little extra wait time.

2. (2) When I click on a coin to see the list of transactions for that coins, if the number on transactions is too long that it requires scrolling to see them all, the app doesn't let you scroll.

3. ☺️Love this wallet but the experience of using the wallets browser is trash which isn't an unusual thing for wallets but if you fixed that it would definitely bring more people on board.

4. The main setback is the price not updating, not just in real time, but for days it will sit there frozen while other platforms show the prices of my coins/tokens moving.

5. One issue I've encountered.... I have couple of wallet addresses but I can't manage "Dapp Connections" through my main wallet address.

6. Unfortunately, you can't access or utilize your crypto.My biggest gripe is that the value for each token freezes and there's no way to refresh except to sign out and restore your wallet.

7. (1) On the main list of all my coins, if I scroll all the way to the bottom, scrolling back to the top doesn't always work.

8. For example you may need to know your wallet address for your crypto tax reporting software.

9. There isn't even a built in option of 'fast' 'slow' 'slowest' that automagically adjust the transaction fees.

10. 🙏🏼I have been using CB wallet for a while and never had any issues.

11. I have to go through my other wallet addresses to do it and it is inconvenient.

Steps to Troubleshoot & Fix Coinbase Wallet Issues

1. Fix Coinbase Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coinbase Wallet: Restarting the app will resolve most errors.
  2. Update the Coinbase Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Coinbase Wallet" » Open Coinbase Wallet: NFTs & Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coinbase Wallet » click "UPDATE".
  3. Clear Coinbase Wallet: NFTs & Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from Coinbase Wallet servers.
    1. On Android, goto Settings » Apps » Select "Coinbase Wallet: NFTs & Crypto" » click Storage » click "Clear Cache".
  4. Check Coinbase Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Coinbase Wallet might not work.
  5. Uninstall and reinstall Coinbase Wallet. If nothing else has worked, completely uninstall Coinbase Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coinbase Wallet not working


2. Fix Coinbase Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coinbase Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coinbase Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coinbase Wallet may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Rhosheneada Buckley

I would like to cancel this subscription, and get my money that's in there out but it won't let me.

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